Theatrical Customer Experience Specialist

A to Z Theatrical Supply and Service, Inc.; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Discounted phone plan after 60 days

Job summary

A leading theatrical supply company in Kansas City is seeking a full-time Customer Service Associate to assist customers with inquiries, sales transactions, and product recommendations. The role involves physical tasks, including maintaining store and warehouse organization, and requires strong communication skills and basic knowledge of stagecraft. Candidates should be enthusiastic about customer service and able to work flexible hours, including evenings and weekends as necessary.

Qualifications

• Valid Driver’s License with acceptable driving record required.
• Basic understanding of lighting, sound, and rigging.
• Able to lift at least 50 lbs without assistance.

Responsibilities

• Greet customers and assist with product inquiries.
• Maintain cleanliness and organization of the store.
• Handle sales transactions and process customer returns.

Skills

Computer literacy

Stagecraft knowledge

Customer service enthusiasm

Point-of-sale system competence

Strong communication skills

Tools

Google Workspace

Inventory management systems

Job description

A leading theatrical supply company in Kansas City is seeking a full-time Customer Service Associate to assist customers with inquiries, sales transactions, and product recommendations. The role involves physical tasks, including maintaining store and warehouse organization, and requires strong communication skills and basic knowledge of stagecraft. Candidates should be enthusiastic about customer service and able to work flexible hours, including evenings and weekends as necessary.