Theatre Guest Experience Specialist

Regal-Entertainment-Grou; Auburn (WA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free movie passes

Discounted concessions

401(k) with company match after six

Job summary

Regal Entertainment Group in Auburn, WA is seeking part-time Floor Staff for Theatre roles (Box Office, Concession, and Usher). Team members ensure guest satisfaction, operate POS systems, handle cash, and uphold MPAA guidelines.

Candidates should have cast certification progress, strong communication skills, and the ability to work under pressure. Perks include free movie passes, discounted concessions, and participation in the 401(k) plan with company match after six months.

Qualifications

• Cast certification program completion or progress required for cast and box office cashier.
• Alcohol training and Regal Responsible Beverage Server training may be required where applicable.
• Demonstrated customer service and communication skills.

Responsibilities

• Operate Box Office POS, handle cash, cards, tickets and coupons with accuracy.
• Upsell Premium Viewing experiences and promote Regal Crown Club.
• Promote MPAA ratings, respond to guests, and maintain theatre cleanliness.
• Perform opening/closing duties, read and follow training materials.

Skills

Public speaking

Excellent communication

Customer service

Cash handling

Education

Cast certification program

Box office cashier training progress

Tools

POS system

Job description

Regal Entertainment Group in Auburn, WA is seeking part-time Floor Staff for Theatre roles (Box Office, Concession, and Usher). Team members ensure guest satisfaction, operate POS systems, handle cash, and uphold MPAA guidelines.

Candidates should have cast certification progress, strong communication skills, and the ability to work under pressure. Perks include free movie passes, discounted concessions, and participation in the 401(k) plan with company match after six months.