Theatre Floor Staff — Guest Service (Part-Time)

Regal Cinemas, Inc.; Wilmington (DE); On-site; USD 19,000 - 26,000; Part time

Job summary

Regal Cinemas, Inc. in Brandywine Town Center, Wilmington, DE 19803, is hiring part-time Floor Staff for the Box Office, Concession, and Usher roles. Starting pay is $16.25 per hour with scheduling flexible to theatre needs.

You will handle POS, assist guests, maintain cleanliness, enforce MPAA ratings, and support opening/closing duties. This role emphasizes guest service, teamwork, and adherence to company policies.

Responsibilities

• Box Office: Operate POS system and handle cash, cards, and tickets; upsell Premium Viewing Experience; promote Regal Crown Club; ensure MPAA and policy compliance; respond to guest questions.
• Concession: Operate POS system, manage cash and inventory; promote Crown Club; operate and clean concession equipment; follow food safety laws; observe breaks; read training on harassment and discrimination.
• Usher: Tear tickets, manage crowd, direct patrons to seats; enforce MPAA ratings; inspect theatres; assist with opening/closing duties; maintain cleanliness of auditoriums and restrooms.

Job description

Regal Cinemas, Inc. in Brandywine Town Center, Wilmington, DE 19803, is hiring part-time Floor Staff for the Box Office, Concession, and Usher roles. Starting pay is $16.25 per hour with scheduling flexible to theatre needs.

You will handle POS, assist guests, maintain cleanliness, enforce MPAA ratings, and support opening/closing duties. This role emphasizes guest service, teamwork, and adherence to company policies.