Theater Shift Manager

GQT Movies; Moline (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Opportunities for advancement

Job summary

GQT Movies in Moline, IL seeks a Shift Manager to lead front-line theater operations and coach team members. You will ensure guest satisfaction, manage deposits, and support daily theater activities with a focus on teamwork and reliability.

The role welcomes both new and experienced managers and offers a flexible schedule with opportunities for growth within the theater network.

Qualifications

• Must be at least 18 years old.
• Availability to work on weekends, evenings, and holidays.
• Be punctual and reliable.
• 1+ year of management or leadership experience.
• Employee discounts.
• Opportunities for advancement.

Responsibilities

• Provide oversight of theater operation, cleanliness, and performance.
• Oversee deposits and money handling initiatives.
• Open and close the theater for the start/end of a business day.
• Deliver an excellent guest experience by addressing concerns.
• Manage team members to complete essential tasks and guest service.
• Troubleshoot issues and communicate with leadership to improve the theater.
• Coordinate marketing and sales activities with the GM and corporate office.
• Collaborate effectively with the team.

Skills

Team leadership

Customer service

Cash handling

Problem solving

Training and coaching

Guest services

Job description

Are you enthusiastic about providing exquisite customer service and working in a dynamic team environment?

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry?

Join our team as a Shift Manager, where you will play a starring role in bringing the magic of movies on the big screen to the communities we serve.

This position is well suited for first-time and veteran managers alike looking to grow their professional skills and abilities in an environment that allows for a flexible work schedule and advancement opportunities.

Job Description

• Our Shift Managers perform the essential front-line management for the movie theater and assist the general manager in duties including guest services, team member coaching and training, cash management and general support of theater operations.

Cross-training in Cast Member duties, facility opening and closing routines and procedures, cash management, and team member management is provided to all Shift Manager.

Generally, work tasks will include:

• Providing oversight of the operation, cleanliness, and performance of the theater
• Overseeing deposits and money handling initiatives
• Opening and closing the theater for the start or end of a business day
• Providing an excellent guest experience by proactively and reactively addressing guest concerns
• Managing team members to ensure essential tasks are completed and guests receive exceptional service
• Troubleshooting issues and communicating with leadership to improve the theater
• Serve as a liaison with the GM to the corporate office in coordinating marketing and sales activities
• Working collaboratively with the team

Qualifications / Expectations

• Must be at least 18 years old
• Must have availability to work on weekends, evenings, and holidays
• Must commit to showing up to work on time when scheduled
• Must have a positive team-focused attitude and be willing to learn
• 1+ year of management or leadership experience
• Employee Discounts
• Opportunities for advancement

Location: VIP Moline 14

4101 38th St, Moline, IL 61265, USA