Theater Operations & Guest Experience Supervisor - Part Time

CinemaWest; San Rafael (CA); On-site; USD 29,000 - 33,000; Part time

Job summary

Fairfax Cinema is seeking a part-time Assistant Manager to aid the General Manager with guest services, facility management and staff coaching at the theater. The role emphasizes excellent customer service, supervision across concessions, box office and usher duties, and daily operations leadership.

Qualified candidates have at least a high school diploma, 1 year of customer service experience and 1 year of supervisory experience; evening, weekend and holiday availability is required.

Qualifications

• High school diploma, some college coursework preferred.
• 1 year customer service experience.
• 1 year employee supervisory experience.

Responsibilities

• Assist General Manager in guest services, facility management, and employee coaching.
• Oversee daily operations of Concession, Box Office, Kitchen and Usher.
• Recommends recruits, trains, develops, and assesses performance outcomes of floor staff on a regular basis.
• Supports daily goals, tasks and assignments.
• Answers customer questions and courteously resolves complaints.
• Daily inventory count and cash-out registers at end of shift.
• Keeps the theater clean and orderly.
• Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Performs other duties as assigned by General Manager.

Skills

Customer Service

Leadership

Teamwork

Education

High school diploma

Some college coursework

Job description

Fairfax Cinema is seeking a part-time Assistant Manager to aid the General Manager with guest services, facility management and staff coaching at the theater. The role emphasizes excellent customer service, supervision across concessions, box office and usher duties, and daily operations leadership.

Qualified candidates have at least a high school diploma, 1 year of customer service experience and 1 year of supervisory experience; evening, weekend and holiday availability is required.