The Springs Resort Food & Beverage Director

Shelby American, Inc.; Boston (MA); On-site; USD 55,000 - 90,000; Full time

Job summary

An established industry player is seeking a Food & Beverage Director to lead their division at a luxury resort. This role involves overseeing operations, ensuring exceptional service, and fostering a positive team culture. The ideal candidate will have extensive experience in food and beverage management, a strong financial background, and the ability to create memorable guest experiences. With a commitment to wellness and quality, this position offers a unique opportunity to make a significant impact in a stunning natural setting. Join a team that values growth, development, and the well-being of both guests and employees.

Benefits

Free rentals for ski equipment

Discounts on rafting and hot air balloon rentals

Free professional theater tickets

$300 Experiential Fund

$200 housing stipend

Soaking for up to 8 friends or family

Local shopping discounts

Food discounts

Hotel discounts in Texas

Qualifications

• 5-7 years of food and beverage management experience required.
• Strong leadership and financial management skills are essential.

Responsibilities

• Ensure high-quality service across all food and beverage outlets.
• Manage budgeted payroll and improve sales revenue.
• Foster a positive work environment and support the team.

Skills

Leadership

Team Management

Financial Acumen

Customer Service

Culinary Expertise

Problem Solving

Multitasking

Education

High School Diploma

Degree in Hospitality Management

Degree in Culinary Arts

Job description

Description

This position is for Spring 2025.

Schedule:

Weekdays + Weekends

Who you will be working for: The Springs Resort

The Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers breathtaking views of the surrounding mountains and is an ideal retreat for relaxation and rejuvenation. Guests can indulge in world-class spa treatments, unwind in the healing waters, and experience the tranquil ambiance of this serene getaway. With a commitment to wellness and exceptional guest service, The Springs Resort provides an unforgettable experience for visitors seeking both adventure and relaxation in a stunning natural setting.

Where you will be working:

• 323 Hot Springs Blvd, Pagosa Springs, CO, 81147
• One of the best hot springs in the world.
• The world's deepest aquifer by Guinness World Records.
• Certified Great Place to Work May 2024-May 2025.

Your mission:

Should you choose to accept it…

The Food & Beverage Director provides leadership and management of the Food & Beverage Division by establishing quality plans which result in the long-range continued growth and profitability of the division and resort. The ideal candidate will lead a culture that inspires associates to be caring, engaged and focused on creating memorable experiences for our guests. The food in our outlets will support the vitality of our guests, leaning into making options that are health-forward, while still providing familiar cuisine for all of our guests to enjoy.

Where you can make an impact:

• Ensure friendly, efficient service across all F&B outlets, including Restaurant, Room Service, Lounge, Market, and Banquets.
• Manage budgeted payroll, overhead costs, and improve sales revenue to meet or exceed goals.
• Lead and organize daily Food & Beverage operations, ensuring high-quality food and service.
• Foster a positive work environment, developing and supporting the F&B team.
• Continuously improve guest and employee satisfaction by addressing feedback.
• Function as a Chef when needed, providing culinary expertise and support.

What Sets You Apart:

Education/Formal Training:

• High school diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred.

Experience:

• 5-7 years of food and beverage management experience, with at least 3 years in a leadership role in a resort or hospitality setting.

Knowledge/Skills:

• Proven leadership and team management skills.
• In-depth knowledge of food and beverage operations, including restaurant, banquet, and bar management.
• Strong financial acumen with experience in budgeting, cost control, and revenue management.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment, with a strong focus on multitasking and problem-solving.
• Culinary expertise and the ability to function as a Chef when required.
• Must be able to travel to The Springs Resort & Spa.

Where benefits shape a better life:

• Free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts.
• Free professional theater tickets.
• $300 Experiential Fund (only for Full time)
• $200 housing stipend (only for full time)
• Soaking, bring up to 8 friends or family.
• Local shopping discounts.
• Food discounts, 30% on Wednesdays and 20% on other days.
• Extra income on guest shout outs.
• The ability to get hotel discounts in Texas. We own and manage hotels in Houston and San Antonio.

Why Our Team Members Build Long-Term Careers with Us:

• Career Growth Opportunities
• Fast-Paced Environment
• Making a positive Impact on Guests
• Employee Benefits and Perks
• Opportunities for Training and Development

To learn more about us:

• www.pagosahotsprings.com
• Instagram - pagosahotsprings

If you have any questions reach out to Tom Sottek @ [e-mail]