The Onyx Group - Insurance Verification Specialist

Tribe513; Greenville (SC); On-site; USD 42,000 - 52,000; Full time

Job summary

Tribe513 in Greenville, SC is seeking an Insurance Verification Specialist to join our Billing Department. You will verify patient insurance, enter data into ECW, print daily reports, and resolve verification issues in collaboration with our Insurance Verification Team.

Ideal candidates have at least 1 year in physician billing, strong customer service, and knowledge of medical terminology and insurance practices.

Qualifications

• Minimum 1 year in physician billing; patient/customer service skills required.
• Knowledge of medical terminology and insurance practices.
• Ability to gather, interpret, and report insurance information; troubleshoot issues.
• Strong multitasking abilities and attention to detail.
• High integrity and ethics.

Responsibilities

• Verify insurance coverage and enter insurance data into ECW; print daily reports.
• Collaborate with team to meet goals and ensure timely task completion.
• Promote the Tribe Way for patients and families and insurance representatives.

Skills

Customer service

Medical terminology

Insurance practices

Data entry

Multitasking

Attention to detail

Integrity

Education

Physician billing experience (1 year)

Physician office experience preferred

Tools

ECW

Job description

Job Title: Insurance Verification Specialist

Weekly Hours: Full-Time-40 hours per week

Posting: Internal/External

Location: Greenville, SC

Supervised by: Billing Coordinator

Position Overview

Coordinates with the Insurance Verification Team to verify patients’ insurance for the Tribe 513 Billing Department. Responsible for day-to-day tasks including: printing daily reports, verifying insurance coverage, navigating insurance websites, Entering all insurance into ECW, working closely with all Tribe entities to correct insurance information is obtained, and following up with families regarding new insurance or verification issues.

Responsibilities

• Responsible for day-to-day tasks for Insurance Verification Team. Tasks to include printing daily reports, verifying insurance coverage, navigating insurance websites, verifying benefits my phone with insurance representatives, data entry of all insurance into ECW and updating the patient’s billing alert, and following up with families regarding new insurance or verification issues. 80%
• Collaboration: Works closely with other team members to ensure tasks are completed in a timely manner and team goals are being met. 10%
• Takes ownership of ensuring the Tribe Way is experienced by all Tribe patients, families, and Insurance Representatives. 10%

Required Education & Certifications

• At least 1 year working in physician billing; physician office experience preferred as well. Excellent customer service skills; ability to work effectively with patients, team members and the public.
• Knowledge of medical terminology and insurance practices.
• Skilled in gathering, interpreting and reporting insurance information and trouble-shooting issues. Ability to identify problems and recommend solutions.
• Strong in multi-tasking
• Attention to Detail is very important.
• Strong ethics and a high level of personal and professional integrity needed.

Work environment and Physical Demands

Requires sitting, standing, and walking associated with a normal physician office environment.

Tribe513 is an equal opportunity employer.