The North Face: Supervisor - Freeport Maine Outlets

The North Face; Freeport (ME); On-site; USD 26,174 - 38,572; Part time

Job summary

The North Face in Freeport, Maine is seeking a Supervisor to lead daily store operations and coach frontline associates. You will focus on delivering exceptional customer experiences, drive sales and ensure standards are followed across merchandising, inventory, and service.

Ideal candidates bring 1+ year of retail leadership, strong communication skills, and the ability to work in a fast-paced environment. This role is part-time or internship in scope.

Qualifications

• 1+ year of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.
• Proven ability to drive results and exceed sales goals; strong coaching and communication skills.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.

Skills

Retail leadership

Coaching

Communication skills

Adaptability

Technical literacy

Education

High School Diploma or equivalent

Tools

Retail software tools

Word processing

Spreadsheets

Job description

What will you do?

As a Supervisor, you support the store’s leadership team and ensure an excellent customer experience. You lead by example, coach associates, and maintain operational excellence in customer engagement, merchandising, and store standards.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also meeting individual goals.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss‑prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What do you need to succeed?

You should have 1+ year of retail or store leadership experience in a fast‑paced, customer‑focused environment and a High School Diploma or equivalent is preferred.

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Hiring Range

$19.60 - $28.51 USD per hour

Incentive Potential

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting and interview process.

Benefits

This position is a part‑time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF?. Detailed information on the benefits options you qualify for will be provided upon hire.

EEO Statement

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at [e-mail]. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.