The North Face: Sales Associate - Woodfield

Vans; Schaumburg (IL); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a dynamic team as a Sales Associate at a leading outdoor brand, where your passion for customer service and the outdoors can shine. This role emphasizes creating memorable experiences for customers while engaging with a diverse community. You'll be instrumental in achieving sales goals and maintaining store standards. With a commitment to inclusion and diversity, this company fosters a culture that values every associate's authentic self. If you're ready to contribute to a purpose-driven organization that champions exploration and personal growth, this opportunity is for you.

Benefits

Comprehensive benefits

Flexible schedule

Employee discounts

Qualifications

• Ability to engage with diverse customers and provide excellent service.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Provide personalized customer engagement and product knowledge.
• Assist in visual merchandising and operational maintenance of the store.

Skills

Customer service experience

Excellent written and verbal communication skills

Ability to engage with diverse customers

Attention to detail

Proficient computer skills

Team collaboration

Adaptability

Education

High School Diploma or GED

Tools

Computers

Tablets

Office equipment

Job description

The North Face: Sales Associate - Woodfield

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locations USCA > USA > Illinois > Schaumburg 535 - TNF

time type Part time

posted on Posted 30+ Days Ago

job requisition id R-20250215-0003

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. As a Sales Associate, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

Join the North Face Family

The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors.

How You Will Make a Difference

Responsibilities:

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

What You Bring

Required

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Customer service experience.
• Ability to collaborate, work as a team, and be adaptable in the workplace.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Excellent written and verbal communication skills.
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base.
• Attention to detail.
• Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred

• High School Diploma or GED.

Physical

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.

NEVER STOP EXPLORING

Our Parent Company, VF Corporation

VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands.

We just have one question. Are you in?

Hiring Range: $14.49 USD - $21.74 USD per hour

Minimum Start Rate: $15.00

Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.