The North Face: Sales Associate - Outlets at Castle Rock

Vans; Castle Rock (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Sales Associate to create exceptional customer experiences in a vibrant retail environment. This role involves engaging with a diverse clientele, sharing product knowledge, and ensuring a memorable shopping journey. You will contribute to a collaborative team atmosphere while maintaining store standards. The company offers a supportive culture that values diversity and inclusion, making it a great place to grow your career. If you are passionate about customer service and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Comprehensive Benefits

Flexible Schedule

Diversity and Inclusion Initiatives

Qualifications

• Ability to engage with diverse customers and provide excellent service.
• Strong communication and teamwork skills are essential.

Responsibilities

• Deliver personalized customer engagement and product knowledge.
• Assist in store maintenance and visual merchandising.

Skills

Customer Service

Team Collaboration

Communication Skills

Product Knowledge

Attention to Detail

Adaptability

Flexibility

Education

High School Diploma or GED

Tools

Word Processing Software

Spreadsheets

Office Equipment

Job description

The North Face: Sales Associate - Outlets at Castle Rock

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

Responsibilities:

1. Provide a high level of personalized customer engagement.
2. Serve as a one-stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
3. Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
4. Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
5. Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
6. Assume cashier duties as needed.
7. Assist in the execution of all Loss Prevention initiatives.
8. Assist in the overall visual and operational maintenance of the store.

What You Bring

Required

1. Ability to genuinely and comfortably engage with a diverse group of customers.
2. Customer service experience.
3. Ability to collaborate, work as a team, and be adaptable in the workplace.
4. Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
5. Excellent written and verbal communication skills.
6. Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base.
7. Attention to detail.
8. Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred

1. High School Diploma or GED.

Physical

1. Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
2. Standing required for entire work shift.
3. Bend, lift, open and move product up to 50 pounds as needed.
4. Use ladders for visual merchandising, light adjustments, and window banner placement.

Free to Be, Inclusion & Diversity

As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.

Hiring Range: $14.11 USD - $21.17 USD per hour

Minimum Start Rate: $15.42

Benefits at VF Corporation: This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.