The North Face: Sales Associate - Columbus Outlet

Vans; Sunbury (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where you will be the face of the brand, ensuring customers have a memorable experience. This role emphasizes personalized engagement, teamwork, and product knowledge, all while maintaining store standards. If you thrive in a dynamic environment and are passionate about customer service, this part-time position offers a fantastic opportunity to grow your skills and contribute to a vibrant retail atmosphere. With flexible scheduling and a focus on community engagement, you will play a vital role in creating a welcoming space for all customers.

Benefits

Comprehensive benefits

Mental health support

Physical wellness programs

Financial well-being resources

Qualifications

• Strong customer service skills and ability to engage diverse groups.
• Excellent communication and teamwork abilities.

Responsibilities

• Provide personalized customer engagement and product knowledge.
• Assist in visual and operational maintenance of the store.

Skills

Customer service experience

Excellent written and verbal communication skills

Ability to engage with diverse customers

Attention to detail

Proficient computer skills

Team collaboration

Adaptability

Education

High School Diploma or GED

Tools

Office equipment (computers, tablets, phones)

Job description

The North Face: Sales Associate - Columbus Outlet

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

Responsibilities:

1. Provide a high level of personalized customer engagement.
2. Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
3. Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
4. Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
5. Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
6. Assume cashier duties as needed.
7. Assist in the execution of all Loss Prevention initiatives.
8. Assist in the overall visual and operational maintenance of the store.

What You Bring

Required

1. Ability to genuinely and comfortably engage with a diverse group of customers.
2. Customer service experience.
3. Ability to collaborate, work as a team, and be adaptable in the workplace.
4. Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
5. Excellent written and verbal communication skills.
6. Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base.
7. Attention to detail.
8. Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred

1. High School Diploma or GED.

Physical

1. Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
2. Standing required for entire work shift.
3. Bend, lift, open and move product up to 50 pounds as needed.
4. Use ladders for visual merchandising, light adjustments, and window banner placement.

What’s In It for You

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. For more details, visit MyVFBenefits.com.

Hiring Range: $12.60 USD - $18.90 USD per hour

Minimum Start Rate: $14.00

This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefit plans offered at VF Corporation.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.