The North Face: Assistant Store Manager - Sawgrass Mills

Vans; Sunrise (FL); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a dynamic team as an Assistant Store Manager at a leading retail brand. In this role, you'll inspire and lead a team of passionate advocates, ensuring exceptional customer experiences that resonate with our brand values. Your leadership will drive store performance and foster a culture of development and accountability. With a focus on community connection, you'll partner with the Store Manager to achieve operational excellence and profitability. This is an exciting opportunity to make a significant impact in a vibrant retail environment while enjoying comprehensive benefits that support your well-being and career growth.

Benefits

Comprehensive benefits

Incentive potential

Flexible scheduling

Diversity and inclusion initiatives

Qualifications

• 3+ years of leadership experience in a fast-paced retail environment.
• Proficient in communication and customer service.

Responsibilities

• Lead and develop a team to enhance customer experience and store productivity.
• Supervise store operations and ensure compliance with company standards.

Skills

Store leadership experience

Effective communication skills

Sales results achievement

Decision-making ability

Detail-oriented

Organizational skills

Customer service delivery

Education

Associate Degree (AA)

Tools

Word processing software

Spreadsheet software

Job description

The North Face: Assistant Store Manager - Sawgrass Mills

Assistant Store Manager

As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards.

How You Will Make a Difference

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.
• Supervise floor coverage and activities, including opening and closing the store as scheduled.
• In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
• Foster an environment of development and accountability.
• Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

What You Bring

Required

• 3 or more years of store leadership experience in a fast-paced, highly engaging retail environment
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Effective communication skills, including both written and verbal
• Proven ability to meet and exceed sales results
• Proven ability to meet business goals by driving results through store team
• Excellent decision-making ability in a fast-paced environment
• Detail oriented and excellent organization skills
• Proficient computer skills including word processing, spreadsheets, and software programs
• Proven ability in leading the delivery of a high level of customer service in a retail environment

Preferred

• Experience leading and developing a team of 20 or more associates
• Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales
• Associate Degree (AA) or equivalent from two-year college or technical school

Physical

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
• Standing required for entire work shift
• Bend, lift, open and move product up to 50 pounds as needed
• Use ladders for visual merchandising, light adjustments, and window banner placement

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Hiring Range: $19.20 USD - $28.80 USD per hour

Minimum Start Rate: $19.20

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.