The North Face: Assistant Store Manager - Flatiron

Vans; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic team in a fast-paced retail environment. This role involves coaching staff to deliver exceptional customer service while maximizing profitability through effective store operations. You'll partner with the Store Manager to implement visual merchandising strategies and ensure adherence to safety and loss prevention policies. If you're passionate about fostering a culture of inclusion and driving results, this opportunity to make a significant impact in a vibrant team setting is perfect for you. Join a company that values your potential and offers a comprehensive benefits package to support your well-being!

Benefits

Comprehensive benefits

Incentive potential

Flexible schedule

Diversity and inclusion programs

Qualifications

• 3+ years of retail leadership experience in a fast-paced environment.
• Strong communication skills and a proven sales track record.

Responsibilities

• Lead and develop a team to exceed productivity goals.
• Ensure compliance with company standards and policies.

Skills

Leadership

Customer Service

Communication Skills

Decision Making

Organizational Skills

Sales Results

Education

Associate Degree or equivalent

Tools

Microsoft Office

Job description

The North Face: Assistant Store Manager - Flatiron

Assistant Store Manager

As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards.

How You Will Make a Difference

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.
• Supervise floor coverage and activities, including opening and closing the store as scheduled.
• In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
• Foster an environment of development and accountability.
• Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

What You Bring

Required

• 3 or more years of store leadership experience in a fast-paced, highly engaging retail environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Effective communication skills, including both written and verbal.
• Proven ability to meet and exceed sales results.
• Proven ability to meet business goals by driving results through store team.
• Excellent decision-making ability in a fast-paced environment.
• Detail oriented and excellent organization skills.
• Proficient computer skills including word processing, spreadsheets, and software programs.
• Proven ability in leading the delivery of a high level of customer service in a retail environment.

Preferred

• Experience leading and developing a team of 20 or more associates.
• Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales.
• Associate Degree (AA) or equivalent from two-year college or technical school.

Physical Requirements

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Hiring Range

$21.12 USD - $31.68 USD per hour

Minimum Start Rate

$21.12

Incentive Potential

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation

You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.