The Landing Lake Tahoe - Front Desk Agent

Aimbridge Hospitality; South Lake Tahoe (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for The Landing Lake Tahoe. This entry-level role focuses on delivering exceptional customer service, managing guest interactions, and ensuring a seamless experience. Responsibilities include handling reservations, check-ins, and resolving guest inquiries. Full-time employees enjoy various benefits including medical insurance and a 401(k) plan.

Benefits

Daily Pay

Medical, Dental, and Vision Insurance

Disability Income

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• Hotel or related experience preferred.

Responsibilities

• Provide outstanding service and enhance guest satisfaction.
• Manage reservations, check-ins, and check-outs efficiently.
• Quickly evaluate and resolve guest concerns.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

The Landing Lake Tahoe - Front Desk Agent

Join to apply for the The Landing Lake Tahoe - Front Desk Agent role at Aimbridge Hospitality

Job Details

Position: Front Desk Agent

Location: Lake Tahoe, CA

Type: Full-time, Entry level

Pay Range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $16.00/hr - $20.00/hr

About Us

The Front Desk Agent is essential to our guest experience, focusing on customer service and communication to ensure a seamless and inviting stay for all our guests. This role manages guest interactions and maintains the smooth operation of the front desk.

Key Responsibilities

• Customer Service Excellence: Provide outstanding service, maintaining a friendly and warm demeanor at all times. Proven ability to enhance guest satisfaction.
• Communication: Convey information effectively, address guest inquiries promptly, and communicate clearly with guests and team members.
• Problem-Solving: Quickly evaluate and resolve guest concerns with appropriate solutions.
• Multitasking: Manage reservations, check-ins, and check-outs efficiently.
• Financial Skills: Work with financial information and perform basic arithmetic as needed.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, full-time employees are eligible for benefits including:

• Daily Pay (ask your recruiter for details)
• Medical, Dental, and Vision Insurance
• Disability Income (Short-Term & Long-Term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Application Details

Application deadline for Colorado positions: [Insert date]

Referral opportunities are available; referrals increase your chances of interviewing by 2x.

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