The Framery Team Lead

1--800-Contact; Salt Lake City (UT); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Free eye exams

Lenses and product discounts

401(k) match

Flexible PTO

In-house restaurant discounts

Free snacks and drinks

Onsite gym

Job summary

1-800 Contacts seeks a Team Lead at the SLC Lab in Salt Lake City, UT. The role oversees daily workflows, coaches associates, and supports training while ensuring department metrics are met. Expect collaboration with purchasing and merchandising and a shift from Friday to Sunday, 7:00am–7:00pm.

Starting wage is $24.00 per hour with opportunities to mentor staff and improve processes. Candidates should be able to stand for long shifts and lift up to 40 pounds.

Qualifications

• High school diploma or equivalent.
• At least two years related operations experience preferred.
• Past leadership experience preferred, but not required. Must show strong leadership potential.

Responsibilities

• Oversee the daily workflow of the department.
• Provide real time coaching and feedback to associates on job performance.
• Assist the manager in training new associates.
• Understand all department performance metrics and assist with process improvement initiatives.
• Communicate with other departments under the manager's direction (purchasing, merchandising, etc.) effectively to support the overall business needs.
• Performs other related duties as assigned.
• Receive all incoming products: Lenses, Frames, and Consumables.
• Maintain a clean and functional workspace.
• Outside of the Team Lead responsibilities, this position will perform all associate level jobs as needed.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Initiative

Analytical thinking

Reliability

Task delegation

Ability to work under pressure

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

SeekWell is the parent company of 1-800 Contacts, The Framery, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR - one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

The details

• This role is located at theSLC Lab( 2595 Custer Road SLC, UT 84104)
• Start Date:October 5th, 2026
• Shift:Friday-Sunday; 7:00am-7:00pm
• Starting Wage: $24.00/Hr

Primary Responsibilities:

• Oversee the daily workflow of the department.
• Provide real time coaching and feedback to associates on job performance.
• Assist the manager in training new associates.
• Understand all department performance metrics and assist with process improvement initiatives.
• Communicate with other departments under the manager's direction (purchasing, merchandising, etc.) effectively to support the overall business needs.
• Performs other related duties as assigned.

Duties/Responsibilities:

• Receive all incoming products: Lenses, Frames, and Consumables.
• Maintain a clean and functional workspace.
• Outside of the Team Lead responsibilities, this position will perform all associate level jobs as needed.

Required Skills/Abilities:

• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Strong organizational skills and attention to detail.
• Strong time management skills with a proven ability to meet deadlines.
• Demonstrate initiative and drive for results.
• Demonstrate analytical and problem-solving skills.
• Demonstrate reliability and maintain acceptable attendance.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent.
• At least two years related operations experience preferred.
• Past leadership experience preferred, but not required. Must show strong leadership potential.

Physical Requirements:

• Must be able to stand for an entire 8-hour shift as required.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times.

Who you are

• Humble, hungry, and smart
• Technical aptitude
• Resourceful
• Self-motivated
• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• 401(k) match
• Flexible PTO
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym