The Brew Brothers Busser

Caesars Entertainment; Boonville (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading entertainment company seeks a dedicated Employee for guest service roles in a dynamic environment. Responsibilities include maintaining cleanliness, assisting in customer interactions, and ensuring a positive experience for guests. Ideal candidates should demonstrate strong teamwork, customer service skills, and a commitment to workplace safety.

Qualifications

• Ability to provide superior service and handle difficult guests.
• Must maintain a clean and professional appearance.
• Knowledge of workplace safety procedures.

Responsibilities

• Provide excellent guest service and manage guest interactions.
• Maintain cleanliness in guest areas and side stations.
• Assist wait staff and host/ess as needed.

Skills

Customer service

Teamwork

Workplace safety procedures

Job description

POSITION SUMMARY

The Employee in this position is responsible for providing superior service to both internal and external guests. Responsible for pre-bus/ bus tables, remove dirty dishes, maintaining clean side stations, counters and create a clean, safe and healthy environment for our guests.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive.

• Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members.
• Responsible for pre-bussing and bussing of all guest areas including but not limited to scraping and stacking plates, cups, silverware and removal of any dirty linens, transporting dirty items to dish pit or appropriate area.
• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
• Assists wait staff and host/ess as needed.
• Responsible for maintaining clean and organized sided stations, counters and guest areas. Restocking items as required.
• Responsible for acknowledging customers in a friendly and timely manner, addressing them by name whenever possible.
• Assist host/ess in seating patrons.
• Must wear black, slip resistant shoes at all times. Clean and professional appearance.
• Knowledge and demonstration of work place safety procedures. Completes all company-required training within designated time frames
• Comply with our drug & alcohol free workplace.Subject to post offer, for cause and post-accident drug tests.
• Other duties as assigned.