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Join to apply for the The Assistant Training Coordinator role at J&B Medical
This range is provided by J&B Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$17.00/yr - $19.00/yr
Summary
The Trainer assesses, develops, and delivers department-specific training to ensure team members and sub-contractors have the knowledge they need to perform their customer service responsibilities.
Essential Functions
- Facilitating Onboarding Training
- Facilitates onboarding classes and PDCAs the training experience to ensure successful delivery and learner understanding.
- Gathers trainee learning feedback to assist with the program evaluation and trainee competence evaluation process.
- Maintains training program materials on the team's shared drive.
- Help recruits integrate into the organization by training them on company culture, and essential job functions.
- Facilitate introductions between new hires and their team members.
- Collect feedback from recruits and managers to identify areas of improvement in the onboarding process.
- The trainer will also be assigned to at least one customer service department team.
- Conduct team role-specific training needs assessments to identify skill gaps and training requirements.
- Develop creative, engaging, fun, and effective training programs utilizing eLearning modules, instructor-led materials, and blended learning solutions. Ensures content aligns with organizational goals, incorporates adult learning principles, and integrates interactive elements for engagement. Collaborates with subject matter experts to ensure technical accuracy.
- Productivity Data Review - Take an unbiased look at the reports to find time and work gaps. Report information to the departmental team leader and manager.
- Review the Quality Check Report
Look for gaps that indicate potential training or process improvement needs. Share information with the Organizational Development Manager and the Director of Customer Service.
- Submit monthly status report.
Key Competencies
- Communicates Effectively
- Customer Focus
- Develops Talent
- Values Differences
- Organizational Savvy
- Resourcefulness
- Situational Adaptability
- Instills Trust
Position Type
This is a full-time position, 40-hour minimum, with the expectation to maintain a regular work schedule. Core days and hours of work are Monday through Friday between 8:00 am-4:30 pm.
Required Education And Experience
- Previous experience with employee development, training, training support, or similar.
- Previous experience effectively using computer systems.
- Proven ability to develop and format effective training presentation materials.
- Exceptional presentation skills and the ability to organize messages for effective delivery.
- Proven ability to complete a full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).
Other Duties
All other duties as assigned by management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are the request of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Preferred Education And Experience
- Associate’s degree in a related field
- 5+ years of educational, training, and development experience
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Human ResourcesIndustries
Wellness and Fitness Services
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