The Adecco Group-Benefits Specialist US

The Adecco Group; Orlando, Jacksonville (FL, FL); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Benefits Specialist to enhance employee satisfaction and streamline benefits administration. This role involves managing various benefits programs, ensuring accuracy in enrollments, and providing top-notch customer support. You will play a crucial role in improving processes and assisting employees with their benefits needs. Join a forward-thinking company that values diversity and offers opportunities for growth and development. If you are passionate about making a meaningful impact and thrive in a collaborative environment, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree in HR or related field preferred.
• Prior benefits and customer service experience is preferred.

Responsibilities

• Administer all benefits programs including medical, dental, and vision.
• Ensure accuracy of benefits enrollments in HRIS and with administrators.
• Assist employees with benefits claim issues and plan changes.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Project Management

Customer Service

Time Management

Microsoft Office

Education

Bachelor's degree in Human Resources

SHRM-CP or SHRM-SCP certification

Tools

HRIS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

The Adecco Group-Benefits Specialist US

Florida, United States
Remote

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Job ID NA05225
Primary Location United States
Business Unit The Adecco Group
Department Human Resources HR
Work ModeRemote

About the role

The benefits specialist is responsible for assisting with the administration of all benefits programs, including medical, dental, vision, life, short and long-term disability, and various voluntary benefit programs. Provides customer support on complex employee issues to ensure excellent customer service.

What you'll be doing

• Ensures the accuracy of all benefits enrollments in the HRIS and with third-party benefits administrators and insurance carriers.
• Maintains a minimal outstanding case load and responds promptly.
• Seeks ways to improve daily work processes to enhance quality, productivity, and customer service.
• Assists with new-hire orientation.
• Performs quality checks of benefit-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Supports the open enrollment process and assists with benefit projects, program implementation, and design changes.

About you

• A Bachelor's degree in Human Resources or a related field is preferred, or equivalent experience or training.
• SHRM-CP or SHRM-SCP certification is preferred.
• Prior benefits and customer service experience is preferred.
• Strong analytical, problem-solving, communication, project management, customer service, presentation, time management, and PC skills.
• Effective verbal and written communication skills.
• Ability to work independently and assist employees without guidance.
• Ability to establish and maintain effective working relationships with excellent customer service skills.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Why choose us?

Join our global team committed to building a better future for everyone through our Future@Work strategy. We offer opportunities for growth, autonomy, and support to help you work productively and confidently. We value diversity, individual perspectives, and continuous development to grow together.

At The Adecco Group, we stand for putting people first, pioneering with a collective spirit, and advancing with a growth mindset. We celebrate your uniqueness and offer resources for upskilling and development to help you thrive.

Make an impact where it matters most.

A journey to bring out the best in you

Our company, through leading brands like Adecco General Staffing, Entegee, Lee Hecht Harrison, Modis, and Pontoon, is the world's top provider of HR solutions. We deliver staffing and career services across industries, harnessing top talent globally to serve over 10,000 clients in the US and Canada daily, supported by a dedicated internal team.

Equal Opportunity Employer Veterans/Disabled. We consider qualified applicants with arrest and conviction records.

Posting date: 04-02-2025

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