TH Assistant Program Director

Samaritan Daytop Village; New York (NY); On-site; USD 74,000; Full time

Job summary

An established industry player is seeking an Assistant Program Director to lead a dedicated team in providing essential services to the homeless population. This role involves overseeing day-to-day operations, ensuring quality service delivery, and fostering a supportive environment for both staff and clients. With a focus on leadership and management, the ideal candidate will have extensive experience in social services and a passion for making a difference in the community. Join a mission-driven organization that values your expertise and commitment to improving lives.

Qualifications

• 15+ years of experience working with the homeless population.
• 10+ years supervising social service staff in shelter environments.

Responsibilities

• Supervise and monitor the shelter environment to ensure guidelines are followed.
• Coordinate and implement clinical services for the case management team.
• Document supervision sessions and conduct staff appraisals.

Skills

Leadership Skills

Management Skills

Analytical Skills

Organizational Skills

Problem-Solving Skills

Education

Associate's Degree

Job description

Overview

Assistant Program Director

Non-Profit Leaders Can Work Anywhere… The BEST Work with Us!

Annual Salary: $73,702

Samaritan Daytop Village is a nationally recognized comprehensive Health and Human Services Agency, operating over 60 programs across New York City and the greater New York Area.

We serve over 33,000 New Yorkers annually within your neighborhoods and communities, and our success depends on our dedicated staff.

The Role

Under the general direction of the Program Director, the Assistant Program Director will provide administrative and clinical supervision to multidisciplinary staff involved in case management, housing, and community benefits, as applicable. This role involves managing day-to-day operations, ensuring quality and appropriateness of services, coordinating service coverage, providing on-call administration, and managing emergencies, all in support of Samaritan Daytop Village's mission and goals.

Responsibilities

What You Will Do

• Supervise and monitor the shelter environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and positive interpersonal relationships are fostered.
• Coordinate and implement clinical services for the multidisciplinary case management team.
• Assist in implementing and monitoring policies, procedures, and systems for effective service delivery.
• Provide regular clinical and administrative supervision to staff.
• Document supervision sessions, conduct staff appraisals, and administer discipline as needed.
• Make recommendations regarding staff hiring and termination.
• Identify staff training needs and develop or conduct training to maintain and improve clinical competencies and compliance.
• Ensure accurate, complete, and timely documentation of client treatment records in accordance with regulatory and agency policies.

Qualifications

Who You Will Be

• Associate's Degree with 15+ years of experience working with the homeless population, including 10+ years supervising social service staff in shelter, transitional, or permanent supportive housing, and experience working with NYC Department of Homeless Services or similar organizations.
• Strong leadership and management skills.
• Ability to implement and monitor policies and procedures per agency guidelines.
• Knowledge of federal, state, and local laws governing substance abuse treatment programs.
• Good analytical, organizational, and problem-solving skills.