Textile Sales Associate - Niles - PT

Goodwill Industries Group; Niles (MI); On-site; USD 15,000 - 23,000; Part time

Job summary

Goodwill Industries Group in Niles, MI is seeking a part-time Retail Support Associate to receive, sort, price, tag, and stock donated textiles, helping move donations quickly from the drive-thru to the sales floor.

You will work under the Store Manager or Production Manager, with starting pay at $11 per hour and increases to $15–$17 per hour as production milestones are met, plus the potential for progression. Must be authorized to work in the United States.

Qualifications

• Adherence to standard retail practices and dress code.
• Familiarity with current clothing, shoe styles, furniture, toys, brand names.
• Basic literacy and numeracy skills.
• Ability to make quick and accurate decisions.
• Tactful communication with the public and co-workers.
• Flexible availability to work varying schedules.
• Authorized to work in the United States.

Responsibilities

• Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour.
• Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion.
• Transport carts containing items to be processed.
• Process donations promptly.
• Organize racks for efficient stocking.

Skills

Retail basics

Numeric literacy

Customer service

Flexibility

Tools

Tagging gun

Pallet jack

Pallet stacker

Industrial equipment

Job description

Job Details

Job Location: Store - Niles - Niles, MI 49120

Position Type: Part Time

Education Level: None

Salary Range: $13.73 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Retail

Job Objective

To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive‑thru to the sales floor, and to generally aid in the smooth operation of a fast‑paced retail store. This position reports to Store Manager and/or Production Manager who evaluates performance annually.

In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer‑First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.

Essential Job Functions

• Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards.
• Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion.
• Transport carts containing items to be processed.
• Process donations promptly.
• Dispose of trash into designated True Trash receptacles as needed.
• Organize racks for efficient stocking.

Compensation and Performance

• Training Level: Below 80 pieces per hour – Starting rate at $11 per hour. The employee will have four weeks to achieve a goal of 80 PPH.
• Level 2: 80‑90 pieces per hour – Increases to $15 per hour upon reaching 80 PPH for the first time.
• Level 3 (High Performers): 91‑110 pieces per hour – Increases to $16 per hour (requires a 3‑week average of at least 91 before pay change is effective).
• Level 4 (High Performers): 111‑130+ pieces per hour – Increases to $17 per hour (requires a 3‑week average of at least 111 before pay change is effective).

If PPH drops below 80, the employee will be allotted a three‑week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed.

Additional Expectations

• Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate.
• Z‑racks are considered 100 pieces per rack.
• Other duties as assigned by supervisor.

Qualifications

• Adherence to standard retail practices and dress code.
• Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc.
• Basic literacy and numeracy skills.
• Ability to make quick and accurate decisions.
• Tactful communication with the public and co‑workers.
• Flexibility to work varying schedules.
• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to utilize light industrial equipment including:
  • Tagging gun, stickers, tags, standard office supplies
  • Pallet stacker, pallet jack
  • Compactor, must be 18 to operate