Textile Floor Merchandiser & Customer Service

Goodwill-Industries-of-Dallas; Garland (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill-Industries-of-Dallas in Garland, TX is seeking a Rack Roller to organize processed textile donations on the sales floor and maintain merchandise flow.

You will greet customers, provide friendly service, restock items promptly, and help maintain a clean, safe store environment while following policies and procedures. The role involves lifting and moving merchandise up to 40–100 pounds with assistance.

Qualifications

• High School education or equivalent preferred.
• Previous retail experience is highly preferred.

Responsibilities

• Rotate merchandise and bring it to the sales floor promptly.
• Place merchandise in proper textile categories per policy.
• Assist in textile color rotation as established.
• Greet customers with a courteous, friendly attitude and provide prompt service.
• Direct customers to proper areas and provide information as requested.
• Watch for shoplifting and notify management of suspicious activity.
• Keep sales floor and production area clean and safe.
• Maintain a well-groomed appearance, name badge, and vest.

Skills

Customer service

English proficiency

Teamwork

Attention to detail

Read and write

Education

High School education or equivalent

Job description

Goodwill-Industries-of-Dallas in Garland, TX is seeking a Rack Roller to organize processed textile donations on the sales floor and maintain merchandise flow.

You will greet customers, provide friendly service, restock items promptly, and help maintain a clean, safe store environment while following policies and procedures. The role involves lifting and moving merchandise up to 40–100 pounds with assistance.