Texas Licensed Healthcare Representative

Harte Hanks, Inc.; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A healthcare marketing firm is seeking a Licensed Healthcare Team Member to manage inbound calls and support marketing for Medicare plans. The ideal candidate must have a valid health insurance license, a high school diploma, and experience in call centers or health insurance. This role emphasizes customer satisfaction and accurate data handling.

Qualifications

• Must hold a valid and active health insurance license.
• 1 year or more inbound call center experience preferred.
• Prior medical or health insurance experience preferred.

Responsibilities

• Handle inbound calls and provide marketing materials related to Medicare plans.
• Utilize tools for single call resolution and maintain customer satisfaction.
• Input caller information accurately into multiple tools and schedule callbacks.

Skills

Inbound call handling

Customer satisfaction focus

Accurate data entry

Education

High school diploma or equivalent

Job description

A company is looking for a Licensed Healthcare Team Member.

Key Responsibilities

• Handle inbound calls and provide marketing materials related to Medicare plans
• Utilize tools for single call resolution and maintain customer satisfaction
• Input caller information accurately into multiple tools and schedule callbacks for the Sales Team

Required Qualifications

• Must hold a valid and active health insurance license
• High school diploma or equivalent
• 1 year or more inbound call center experience preferred
• Prior medical or health insurance experience preferred
• Must reside in specific states (AR, FL, GA, KS, NC, NH, NJ, OH, OK, OR, PA, SC, TN, TX, VA)