Testing Center Assistant H-491

Christopher Newport University; Newport News (VA); On-site; USD 22,000 - 28,000; Part time

Job summary

Christopher Newport University is seeking a Testing Center Assistant (TCA) to support the Testing Center operations with a focus on the Students First philosophy. This part-time hourly role requires effective communication, proctoring exams, and handling testing materials while preserving privacy and exam integrity.

The TCA will ensure exams run smoothly, address routine issues, and collaborate with staff to provide a distraction-free testing environment for all students.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred.

Responsibilities

• Support testing center operations and core testing functions.
• Proctor exams, collect testing materials, and resolve typical issues.
• Maintain privacy and testing center integrity for a distraction-free environment.

Skills

Customer service

Computer skills

Multi-tasking

Communication

Accommodations for disability

Independence & collaboration

Flexible scheduling

Education

High school diploma

Job description

Working Title

Testing Center Assistant H-491

Role Title

Education Support Assistant

Position Number

H-491

FLSA

Non Exempt

Appointment Type

Part Time

Type of Posting

General Public

Is Sensitive Position?

No

Designated Personnel

Yes

Responsible Employee

This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

Statement of Economic Interest

No

Departmental Objective

The objective of the Office of Accessibility Care Team Support is to ensure equal access to the university’s educational programs, services, and activities by providing reasonable accommodations, support services, and resources that promote an inclusive and accessible learning environment.

Purpose of the Position

The Testing Center Assistant (TCA) will support the overall operations and core testing functions of the CNU Student Testing Center with a focus on "Students First" philosophy. This position will require effective communication skills, especially when proctoring exams, collecting testing materials, and problem-solving typical issues that can arise. The TCA will ensure privacy of testing services while upholding the integrity of the testing center and ensuring students can take exams in a distraction-free environment.

Knowledge, Skills, and Abilities Related to Position

• Excellent customer service in a fast-paced environment
• Basic knowledge of computer operations, with experience using word processing software and spreadsheet applications
• Ability to multi-task, be detail-oriented, and maintain privacy
• Strong communication skills, both oral and written
• Commitment to support unique student needs and deliver appropriate accommodations for student success
• Ability to work independently, as well as to collaborate with others
• Ability to work with schedule that may be adjusted during peak academic testing periods to meet operational needs

Education, Experience, Licensure, Certification Required :

Education

• High school graduate or equivalent education/experience that equates to a high school diploma

Experience

• Experience with customer service

Additional Consideration(s):

Experience

• Experience in an educational setting, preferably higher education
• Experience in a formal testing environment
• Experience working with students who have disabilities
• Knowledge of Section 504 of the Rehabilitation Act of 1973, the ADA of 2008, the Family Educational Rights and Privacy Act (FERPA), and other appropriate laws

Salary Information

Salary $16.26 to $20.32 an hour, Commensurate with Education and Experience

Conditions of Employment

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period.
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program.

Is this position telework eligible?

No

Light Lifting (less than 20 lbs.)

Marginal

Moderate Lifting (20-50 lbs.)

Non-Applicable

Heavy Lifting (more than 50 lbs.)

Non-Applicable

Pushing/Pulling

Marginal

Standing

Essential

Sitting

Essential

Bending

Essential

Walking

Essential

Climbing

Marginal

Reaching

Marginal

Repetitive Motion

Marginal

Fast Pace

Essential

Average Pace

Marginal

Multiple Priorities

Essential

Intense Customer Interaction

Essential

Multiple Stimuli

Essential

Frequent Changes

Essential

Memory

Essential

Reasoning

Essential

Hearing

Essential

Reading

Essential

Analyzing

Essential

Logic

Essential

Verbal Communication

Essential

Written Communication

Essential

Number of Vacancies

1

Posting Date

08/17/2026

Closing Date

09/01/2026

Open Until Filled

No

EEO/Diversity Statement(s)

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling [phone].

Background Check

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.