Test Specialist – Senior Mortgage Underwriter

94-1687665 Bank of America, National Association; Florida; Presencial; USD 70 000 - 110 000; Tempo integral

Resumo da oferta

Bank of America Corporation is seeking a Test Specialist to ensure accurate and timely test execution within the Consumer Banking Testing space. You will document defects, analyze results, and collaborate with Compliance and risk partners on themes and process improvements.

The role emphasizes underwriting knowledge across conforming, nonconforming, HELOC, FHA/VA products, and using Excel to support reporting and QA testing in a fast-paced environment.

Qualificações

• Bachelor's degree or equivalent experience required.
• Minimum 5 years’ experience in residential loan underwriting including Conforming, Nonconforming, HELOC, Custom, FHA and VA.
• Proficient in Microsoft Excel and the Microsoft Office suite.

Responsabilidades

• Responsible for accurate and timely test execution and supporting end-to-end test processes.
• Document and escalate defects, perform preliminary reporting and analysis of results.
• Collaborate with Compliance, Operational Risk and FLU process owners to identify themes and trends.
• Provide training and direction to junior staff and review reversal requests/arbitration where needed.

Conhecimentos

Monitoring & Surveillance

Data Privacy

Issue Management

Reporting

Underwriting Quality Assurance

Formação académica

Bachelor's Degree or equivalent

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Team Overview

Enterprise Independent Testing (EIT) Consumer Banking Testing (CBT) is responsible for Consumer testing aligned to Retail, Preferred, Small Business, Global Consumer Operations, and Consumer Global Compliance and Operational Risk. EIT has established itself as the enterprise utility to test all end-to-end processes on behalf of Second Line of Defense, Frontline Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing. EIT is transforming the way testing is built and executed with digital transformation, implementing automation, and leveraging cutting edge Artificial Intelligence/Natural Language Processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia and Latin America as well as Global Business Services (GBS) associates.

Key responsibilities of the job

Responsible for accurate and timely test execution and/or supporting operational and administrative activities related to the end-to-end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting, and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front-Line Unit (FLU) process owners on the identification of themes and trends at the Front-Line Unit (FLU), control function and Enterprise level. As a Test Specialist, main responsibilities include: Accountable for accurate and timely test execution; Execute testing requiring administrative judgment in the execution of complex testing according to the determined scope; Independently identify risk defects and root cause for finding placement and details defects; Examine loan documentation for accuracy and completeness; Provide training and direction to more junior staff as appropriate; Elevate errors and recommends enhancements as appropriate; Review reversal requests/arbitration appeals as well as analyze results; Work special projects as necessary; Subject Matter Expert (SME) on appointed tests collaborating with business partners, etc.; Perform Quality Assurance Testing; Contributes to Test Development Intakes as needed, including test script edits and pilot testing; Create and submit redlined test scripts for Simple Path processing; Point-of-contact for Support Lead or assist Testing Lead when needed.

Skills

Monitoring, Surveillance, and Testing Data Privacy and Protection Influence Issue Management Reporting Underwriting Quality Assurance

Required Education & Experience

Bachelor’s Degree or equivalent experience; Minimum 5 years’ experience in residential loan underwriting including Conforming, Nonconforming, HELOC, Custom, FHA and VA

Required Skills

Delegated senior mortgage underwriter; Applies critical thinking and connects the dots on how processes relate to one another; Drives Operational Excellence; Acts with Courage and Conviction; Strong written, verbal and delivery skills; Strong Partnership and Influencing Skills; Attention to Detail; Adaptability; Collaboration; Problem Solving; Organized and able to multi-task in a fast-paced environment; Ability to think independently, solve complex problems, and suggest solutions; Ability to test across multiple lines of business; Sees opportunities, risks, and connections while engaging with others across different functions and connecting the dots across the organization; Proficient in the Microsoft suite with an emphasis on excel

Desired Skills

Interpret Relevant Laws, Rules, and Regulations; HUD DE and VA LAPP/Automatic Certifications preferred.

Shift: 1st shift (United States of America)

Hours Per Week: 40

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Our Values Learn about our four values that represent what we believe.