Test Manager

Cognizant; Worcester (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

Disability Coverage

Paid Parental Leave

401(k) Plan with Company Contributions

Paid Time Off

Wellness Programs

Professional Development

Job summary

Cognizant in Worcester, MA is seeking a Test Manager to lead end-to-end quality engineering and testing initiatives for strategic insurance technology programs. You will collaborate with client stakeholders, delivery leaders, project managers, and testing professionals to ensure successful project outcomes and governance.

This onsite role requires leading testing strategy, risk mitigation, and release readiness while driving continuous improvement and executive-level reporting through quality

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Extensive experience leading enterprise-level testing and quality engineering programs.
• Proven expertise in test strategy development, test planning, execution management, and governance.
• Strong stakeholder management and client-facing communication skills.
• Experience managing distributed testing teams and coordinating cross-functional delivery efforts.
• Strong understanding of defect management, risk management, and quality assurance methodologies.
• Experience with Agile, Scrum, Waterfall, and hybrid delivery models.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead end-to-end testing activities across large and complex technology programs.
• Define and execute comprehensive test strategies, plans, schedules, resource models, and governance frameworks.
• Manage testing teams, ensuring successful delivery against quality, budget, and timeline commitments.
• Drive defect management, test reporting, risk assessments, and issue resolution activities.
• Collaborate with business leaders, technology teams, and client stakeholders to ensure alignment on quality goals and project objectives.
• Establish and monitor quality metrics, KPIs, and testing dashboards to support executive-level reporting.
• Support automation, process optimization, and continuous improvement initiatives across the testing lifecycle.
• Manage testing environments, resource utilization, dependencies, and release readiness activities.
• Ensure compliance with client, regulatory, and organizational quality standards.

Skills

Testing leadership

Governance

Stakeholder mgmt

Release readiness

Quality metrics

Defect management

Automation support

Education

Bachelor's degree

Job description

About the role

As a Test Manager, you will make an impact by leading end-to-end quality engineering and testing initiatives for strategic insurance technology programs. You will be a valued member of the Quality Engineering and Assurance team, working closely with client stakeholders, delivery leaders, project managers, business teams, and testing professionals to ensure successful project outcomes.

In this role, you will provide leadership across testing strategy, governance, quality assurance, stakeholder management, risk mitigation, and delivery execution while driving continuous improvement and operational excellence.

Work model

At Cognizant, we strive to provide flexibility wherever possible and are committed to supporting work-life balance through our wellbeing programs.

This role requires working onsite five (5) days per week at the client location in Worcester, Massachusetts.

The work model for this position is subject to change based on business and client requirements.

Work authorization

Applicants must be legally authorized to work in the United States without requiring employer-sponsored visa sponsorship now or in the future.

In this role, you will:

• Lead end-to-end testing activities across large and complex technology programs.
• Define and execute comprehensive test strategies, plans, schedules, resource models, and governance frameworks.
• Manage testing teams, ensuring successful delivery against quality, budget, and timeline commitments.
• Drive defect management, test reporting, risk assessments, and issue resolution activities.
• Collaborate with business leaders, technology teams, and client stakeholders to ensure alignment on quality goals and project objectives.
• Establish and monitor quality metrics, KPIs, and testing dashboards to support executive-level reporting.
• Support automation, process optimization, and continuous improvement initiatives across the testing lifecycle.
• Manage testing environments, resource utilization, dependencies, and release readiness activities.
• Ensure compliance with client, regulatory, and organizational quality standards.

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Extensive experience leading enterprise-level testing and quality engineering programs.
• Proven expertise in test strategy development, test planning, execution management, and governance.
• Strong stakeholder management and client-facing communication skills.
• Experience managing distributed testing teams and coordinating cross-functional delivery efforts.
• Strong understanding of defect management, risk management, and quality assurance methodologies.
• Experience with Agile, Scrum, Waterfall, and hybrid delivery models.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Preferred qualifications

• Experience within the Property & Casualty Insurance industry.
• Experience managing testing services under Statement of Work (SOW) engagements.
• Knowledge of modern test automation frameworks and quality engineering practices.
• Relevant certifications such as ISTQB, PMP, Certified Agile Tester, or similar credentials.
• Experience driving quality transformation initiatives across enterprise environments.

Benefits

Applicants for employment in the United States may be eligible for the following benefits:

• Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Coverage
• Paid Parental Leave
• 401(k) Plan with Company Contributions
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Programs
• Wellness Programs and Resources
• Continuing Education and Professional Development Opportunities

Benefits offerings are subject to eligibility requirements and may be modified by Cognizant at any time in accordance with applicable plans and policies.