Test Management (Phlebotomy) Coordinator - Banner Ironwood (Night Shift)

Laboratory Sciences of Arizona; Arizona; On-site; USD 30,000 - 33,000; Full time

Job summary

Laboratory Sciences of Arizona is seeking a capable professional to supervise night-shift operations in Queen Creek, AZ. You will oversee schedules, guide bench staff, and manage workflow while ensuring quality control and regulatory compliance.

The role includes training staff and participating in financial monitoring for the department. You will collaborate with physicians, nurses, and other professionals, contributing to quality improvement, audits, and inspections to maintain accreditation

Qualifications

• Must have a high school diploma or GED equivalent.
• Minimum 1 year in an SQL/LSA clinical laboratory environment or 2 years in leadership/training roles.
• Thorough knowledge of instrumentation and testing procedures.
• Strong leadership, communication, and customer service skills.

Responsibilities

• Provide daily operational oversight for the shift and schedule management.
• Support bench and functional staff with technical and procedural guidance.
• Review QC/QA records and ensure compliance with accreditation standards.
• Monitor section finances, track supplies, and pursue cost-saving opportunities.
• Lead staff training, participate in hiring/orientation, and evaluate competencies.

Skills

Leadership

Quality control

Communication skills

Regulatory compliance

Education

High school diploma

Associate’s degree in Allied Health

Tools

LIS/HIS systems

Laboratory software

Job description

Primary City/State: Queen Creek, Arizona Department Name: Procurement-BIMC Work Shift: Night Job Category: Phlebotomy

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POSITION SUMMARY

Performs all technical and / or administrative work within assigned location/section at an advanced level of competency and efficiency. Is a resource and able to solve complicated and in-depth problems arising of routine and specialized testing procedures, as well as more sophisticated or unusual tests. Is actively involved with quality improvement, research and development and ensuring OSHA regulatory and CAP, CLIA, JCAHO accreditation compliance. Provides technical and procedural shift supervision (determine schedules, manage day to day workflow and give input into an assessment or disciplinary action) in coordination with management. Develop training programs for staff. Involved in financial monitoring for the department. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

• Provides daily operational oversight (determine schedules, manage day to day workflow and give input into an assessment or disciplinary action) for the shift.
• Provides technical and/or procedural support to all bench level and/or functional level positions within the section. May be responsible for a technical and/or administrative area of focus.
• Focuses on quality by reviewing records and assuring performance of all quality control procedures. Ensures that quality assurance and instrumentation maintenance records meet standards of accrediting and licensing agencies. Assist management in the implementation of new QC/QA policies and continuous quality improvement programs. Provides support to the management during inspections. Oversees the quality of performance of all levels of test management.
• Participates in section financial monitoring and improvement. Tracks supply usage and orders as needed. Supports waste reduction and expense reduction programs. Identifies potential for expense reduction within section. Monitoring of financial activities within the section. Assists management in monitoring and controlling expenses throughout the year.
• Responsible for basic personnel management, including participation in selection, training, developing, coaching, and retention. Performs new employee orientation training. Provides input for Functional Competency Assessments for employees in appropriate timeframes.
• Serves as a resource and communication liaison. Ability to work on multidisciplinary teams. Interacts with physicians, nurses, clients, and other healthcare professionals in responding to result or quality inquiries and other issues related to test orders and / or testing. Provides access to other system resources when appropriate. Participates in department/system-wide committees.

MINIMUM QUALIFICATIONS

• Minimum age requirement of 18.
• Must be a high school graduate or have achieved equivalency through the GED exam.
• Must exhibit a high level of personal maturity and responsibility.
• Good reading, writing and math abilities are required.
• Oral and written communication skills sufficient to understand written and spoken instructions in English.
• Good organizational skills are also required.
• Basic knowledge of department resource materials.
• Knowledge of medical terminology preferred.
• Must be (1) one year of experience within an SQL/LSA clinical laboratory environment.
• Or (2) two years’ experience with an equivalent combination of leadership skills, training, or experience.
• Or an Associate’s degree in an Allied Health or related field.
• Must be able to recognize problems, identify the cause and determine solutions.
• Must have a thorough knowledge of instrumentation and procedures utilized in the section.
• Must have a working knowledge of regulatory and accreditation requirements.
• Good leadership, human relations and communication skills are required.
• Exceptional customer service skills and advanced computer skills in multiple systems to include Laboratory Information Systems and Hospital Information Systems, as well as ability to use multiple software programs.
• Must demonstrate behaviors consistent with the values of Laboratory Sciences of Arizona.
• Employees assigned to multiple locations/section must be able to work all shift times within their designated territory.

PREFERRED QUALIFICATIONS

• National phlebotomy certification.
• Previous management experience or participation in management training programs.
• Bilingual (Spanish/English).
• Additional related education and/or experience.
• Knowledge of medical terminology.

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You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community.

While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest.

Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work.

Grow your career and see for yourself how gratifying and satisfying being a part of our team can be.

You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health.

Benefits

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

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