Test Job 2

Fremont Bank; Livermore (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Fremont Bank in Livermore, California, is seeking a Manager for the Account Services Department. The role involves working closely with iCIMS customers to meet their needs and expectations, with a focus on effective communication and management of accounts.

The ideal candidate must possess a Bachelor's degree and demonstrate strong knowledge of ASP systems, interpersonal skills, and experience in client relations. This position may require some travel.

Qualifications

• Strong knowledge of ASP systems and ability to master the iRecruiter system.
• Outstanding interpersonal skills and ability to manage multiple accounts.
• Ability to identify customer needs and upsell additional products.

Responsibilities

• Ensure customer needs and expectations are met.
• Conduct sales presentations and client surveys.
• Develop client references and case studies.

Skills

Knowledge of ASP systems

Interpersonal skills

Communication skills

Client relations

Experience with HR systems

Education

Bachelor degree

Tools

Microsoft Windows

Microsoft Internet Explorer

Job description

As a member of the Account Services Department, the Manager will work closely with the iCIMS customers to ensure all their needs and expectations are met.

Responsibilities and Qualifications

• The Manager should have a strong knowledge of ASP systems and the ability to quickly learn and master the iRecruiter system to effectively communicate to customers the best and most efficient methods of utilizing iCIMS products.
• The Manager should possess outstanding interpersonal skills and the ability to effectively manage multiple accounts.
• The Manager is expected to be able to identify a customer's needs and when new opportunities exist to add additional products and services.
• Participation in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys.
• Work with the iCIMS Marketing team to develop client references, case studies, and testimonials.
• Proactively contact assigned clients and work towards 100% renewal rate.
• Work escalated customer issues.
• Some travel required.
• Bachelor degree with strong academic track record.
• Experience with all Microsoft Windows operating systems.
• Hands‑on user for Microsoft Internet Explorer and related web-based technologies.
• Must have strong interpersonal, verbal and written communication and presentation skills.
• Ability to work with minimal supervision or formal structure.
• Previous experience with client relations and experience in HR systems and/or software project management are significant plus.