Test Engineering Manager, AppleCare Service Engineering

Apple, Inc.; Sunnyvale (CA); In loco; USD 184.000 - 320.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental coverage

Retirement plan

Stock options

Employee stock purchase plan

Relocation assistance

Tuition reimbursement

Bonuses/commissions

Descrizione del lavoro

Apple, Inc. in Sunnyvale, CA, is seeking a Test Engineering Manager to lead and grow a team responsible for automated test lines across all product lines. You will drive test strategy, coordinate with cross-functional partners, and ensure readiness for NPI and sustaining operations.

You will mentor engineers, manage budgets and schedules, and collaborate with global vendors to deliver robust testing capabilities in a fast-paced environment.

Competenze

• 10+ years in industry with 5+ years in people management in test engineering or quality.
• Technical leadership with a track record of managing engineering teams.
• Experience qualifying and maintaining automated test processes and screening procedures.
• Strong communication and ability to work across cross-functional teams.

Mansioni

• Provide leadership during planning, engineering, and procurement to enable automated test line bring-up.
• Collaborate with Hardware Eng, Product Quality, and AppleCare to agree on test coverage for NPI and sustaining support.
• Review BOM and finalize equipment requirements; ensure readiness of test stations.
• Coordinate with global vendors for automated test station bring-up and deliverables.
• Assign test engineers and technicians; manage line layout, budget, schedule, and resources.
• Mentor Test Engineering team and maintain ongoing test line operations.

Conoscenze

People management

Test engineering leadership

Analytical skills

Cross-functional collaboration

Formazione

BS/MS in Electrical Engineering, Mechanical Engineering, or Computer Science

Descrizione del lavoro

Sunnyvale, California, United States Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.As a Test Engineering Manager, you will lead a team of engineers, and technicians responsible for enabling and sustaining factory test lines in Cupertino that support all Apple hardware products pre and post New Product Introduction (NPI). These factory test lines are an important asset to Apple, as these enable product quality continuous improvement (activities such as EFFA and QIF) and facilitate the development of field diagnostics and repair processes. In this role, you will collaborate with cross-functional engineering partners to develop test plans and schedules, and ultimately lead the team to execute on those agreements and deliver factory testing capability and capacity when needed by our partners.

Description

Responsibilities include providing leadership during all planning, engineering, and procurement activities to enable automated test line bring-up and continuity:Responsibilities include providing test engineering leadership during all test station planning and execution to enable test line bring-up and continuity.Collaborate with Hardware Engineering, Product Quality and AppleCare cross-functional partners and leadership to gain agreement on test coverage and support requirements for NPI and sustaining support as it relates to but not limited to as-is, trade-in and RMAO business.Understand automated test station functionality as it relates to the product features and responsible for BOM review discussions and finalization of equipment requirements.Collaborate with global vendors for automated test station bring-up and own the engineering deliverables for overall readiness.Assign test engineers and technicians during planning phase to execute deliverables for each product test line. These include line layout, test equipment requirements, budget, schedule, system updates, and engineering resources (DRI and temporary) forecasts.Facilitate and be the gatekeeper for equipment purchasing by collaborating with test engineers and PM’s. Collaborate with PM’s to present budget to the Finance/PQM stakeholders and AppleCare leadership.Provide engineering leadership during execution of test line plans, installation, qualification and troubleshooting of issues blocking test line readiness for all product lines.Maintain communication with cross-functional partners during product lifecycle to revisit test line support requirements. Manage team engineering resources as needed to support ongoing test line operations.Provide mentorship to Test Engineering team members.

Minimum Qualifications

• BS or MS in Electrical Engineering, Mechanical Engineering, or Computer Science.
• 10 years of industry work experience, with 5 years in a people management role, in Test Engineering, Product Quality, or Technical Operations.
• Technical leader with established track record of managing engineering teams, including Test Engineering and/or Product Quality responsibilities.
• Experience managing the qualification and maintenance of automated test processes & screening procedures.
• Ability to identify and communicate improvements for current test, operations, & business processes.
• Strong analytical skills and experience with statistical analysis tools.
• Experience collaborating with network, security, and infrastructure function.
• A solution-oriented work ethic with a high degree of flexibility in supporting multiple projects with a range of complexity & priority.
• Previous track record working with cross-functional/interdisciplinary teams.
• Excellent verbal and written communication skills, ability to communicate complex items in simple language.
• Experience presenting at all levels of the organization, from individual contributors to senior leadership.
• High attention to detail.
• Ability to travel as required.

Preferred Qualifications

• MBA is considered a plus.
• Passion for problem solving and identifying root cause.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $183,700 and $319,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.

Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including:

• Comprehensive medical and dental coverage
• retirement benefits
• a range of discounted products and free services
• reimbursement for certain educational expenses — including tuition
• discretionary bonuses or commission payments
• relocation

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.