Test Center Administrator (Bloomington, MN)

Pearson; BLOOMINGTON (MN); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Paid sick time accrual

Job summary

Pearson VUE in Bloomington, MN is seeking a regular part-time Test Administrator to join our on-site team. You will check in candidates, verify IDs, proctor exams, and ensure testing procedures are followed.

This role requires a high school diploma, at least one year of customer service experience, and familiarity with Microsoft Office. The schedule includes varied shifts Monday through Saturday, 7:15 AM to 8:00 PM, with 10–18 hours per week and potential overtime in peak seasons.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.
• Experience proctoring exams is highly preferred.
• Flexible in work hours and days.
• Basic to intermediate Microsoft Office experience (Word, Excel, Outlook).
• Ability to sit for long periods and escort candidates in/out of testing room.
• Ability to lift up to 20 pounds with reasonable accommodation.
• Quiet testing environment; good vision and hearing in that setting.

Responsibilities

• Check in testing candidates and verify identification.
• Explain the exam process to candidates.
• Proctor exams during testing sessions.
• Troubleshoot testing issues with internal departments.
• Perform light housekeeping tasks (e.g., cleaning keyboards).
• Undertake other duties as assigned.

Skills

Customer service

Proctoring exams

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Peason VUE provides a full suite of services from test development to date management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career. We are now hiring for a regular part-time Test Administrator to join our team based in Bloomington, MN (5601 Green Valley Drive) .

Starting pay is $18.00 per hour + eligible for accrued paid sick time. Lear more at https://pearsonbenefitsus.com/new-employees/.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgement

• Check in testing candidates, verify identification, and explain the exam process

• Proctor candidates while testing

• Troubleshoot with internal departments to fix technical issues

• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination

• Other duties as assigned

Schedule Requirements

We're looking for a dependable, team-oriented individual who is flexible and available to work a variety of shifts Monday through Saturday , including approximately 2-3 Saturdays per month.

Work hours fall between 7:15 AM and 8:00 PM , with specific shifts assigned based on scheduling needs. This position averages approximately 10 to 18 hours per week , with additional hours expected during peak seasons, particularly in the spring and summer.

Candidates should be comfortable with a flexible schedule and willing to adjust their availability based on business needs.

Schedules are provided at least two to four weeks in advance to help you plan ahead.

Qualifications

• High School diploma or equivalent is required.

• Minimum of 1 year customer services experience is preferred.

• Experience proctoring exams is highly preferred.

• Must be flexible in work hours and days.

• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).

• Must be able to sit for long periods of time and also escort candidates to and from the testing room.

• Must be able to bend, stoop and lift up to 20 pounds with reasonable accommodation.

• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

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Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Test Center Operations

Job Family: LEARNING_&_CONTENT_DELIVERY

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 26530