Tesla Advisor, Sales

Tesla Motors, Inc.; Lynnwood (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading electric vehicle company in Lynnwood, WA, is seeking a Tesla Advisor to engage customers and guide them through the sales process. The ideal candidate has experience in customer service, a passion for sustainable energy, and excellent organizational and communication skills. This role offers competitive pay and comprehensive benefits, including health insurance and retirement plans.

Benefits

401(k) with employer match

Employee discounts

Health insurance options

Paid holidays

Qualifications

• 1+ years of customer service and/or sales experience.
• Passioned about Tesla's mission.
• Excellent written and verbal communication skills.
• Valid driver's license required.
• Notary license preferred in certain states.

Responsibilities

• Greet and engage walk-in guests.
• Educate prospective customers about products.
• Provide exceptional customer service throughout the sales cycle.
• Contribute to achieving sales and delivery goals.
• Perform additional tasks as assigned.

Skills

Customer service experience

Sales experience

Organizational skills

Communication skills

Proficient with Microsoft Office

Tools

CRM tools

Job description

What to Expect

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

What You'll Do

• Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
• Excite and educate prospective customers through various channels about Tesla's product offerings
• Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
• Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
• Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
• Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives
• Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

What You'll Bring

• 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
• Passionate about the Tesla Mission and our innovations in the personal transportation industry
• Highly organized and excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and CRM tools
• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driver's license required
• For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
• For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid Health Savings Account (HSA) contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits including: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

• Tesla Advisor, Sales 2 - $20.52 - $30.78/hour
• Tesla Advisor, Sales 3 - $25.65 - $38.48/hour

+ cash and stock awards + benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.