Territory Supervisor Janitorial Services

Cleantec; City of Syracuse (NY); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Health Benefits

Dental Benefits

Vision Benefits

Life Insurance

401K

Quarterly Bonus

Car Allowance

Job summary

A premier janitorial services company in Syracuse is seeking a Territory Supervisor to lead cleanliness efforts. The role involves supervising teams, ensuring customer satisfaction, and maintaining operational standards. Candidates should have at least one year of supervisory experience and a valid driver's license. Excellent health benefits and bonuses are included in the compensation package.

Qualifications

• Minimum 1 year of supervisory/management experience.
• Current/Valid Driver's License.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Provide guidance and supervision to maintain cleanliness.
• Uphold company mission and deliver exceptional customer service.
• Collaborate with the area manager to build a team.

Job description

Overview

Territory Supervisor Janitorial Services

Base pay range: $22.00/yr - $24.00/yr

Join Our Team as a Territory Supervisor - Where Leadership Meets Cleanliness Excellence! Cleantec is Central New York's premier full-service Janitorial and Facility Maintenance company. Since 1989, we have served clients throughout New York State, with our headquarters in Syracuse and additional offices across New York. We promote a collaborative, employee-involved culture.

Position: Territory Supervisor

Schedule: Second Shift

Wage: Starting at $22.00 per hour. We offer pay for performance and a comprehensive benefits package based on status.

Responsibilities

• Supervision: Provide guidance and supervision to team leaders and cleaners to maintain the cleanliness and functionality of customer buildings
• Mission Keeper: Uphold the company mission and enforce policies while delivering exceptional customer service
• Operational Excellence: Follow standards for training, cost control, quality, safety, and on-time service
• Hands-On Leadership: Ensure successful completion of projects on customer properties
• Customer Focus: Prioritize customer satisfaction and maintain positive employee relations
• Team Building: Collaborate with the area manager to build a team capable of growth and improved employee relations
• Training: Schedule new hire training with designated management-approved personnel
• Performance Evaluation: Conduct annual evaluations and set measurable improvement goals
• Employee Management: Document attendance, call-outs, write-ups, and disciplinary actions
• Budget Management: Maintain budgeted hours for accounts
• Safety: Keep safety materials and SDS sheets up-to-date
• Inventory Management: Maintain cleaning supplies at each building
• Equipment Maintenance: Troubleshoot and maintain cleaning equipment
• Hands-On Help: Perform cleaning duties as needed
• Quality Control: Identify concerns via regular inspections and supervise resolution of deficiencies
• Customer Service: Maintain high levels of customer service and document issues in CRM
• Project Oversight: Set up and oversee project work in customer buildings as needed
• Reporting: Provide nightly reports of building activity in the required format
• Flexibility: Perform other duties as requested
• Time Management: Check and report all employee hours daily by 10 am

Requirements

• Current/Valid Driver's License
• Personal vehicle to reach sites
• Minimum 1 year of supervisory/management experience
• Physical ability to lift up to 50 pounds
• Willingness to undergo a drug test and background check

Benefits

• Health Benefits
• Dental Benefits
• Vision Benefits
• Life Insurance
• 401K
• Quarterly Bonus
• Car Allowance

Equal Employment Opportunity: Cleantec is committed to equal employment opportunities in accordance with applicable federal, state, and local regulations. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, or military/veteran status.