Territory Service Technician

Kerry; Panama City (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

Kerry is seeking a Territory Service Technician to provide exceptional support for their equipment. This role involves installation and maintenance of refrigeration systems, requiring technical expertise and excellent customer service skills. Join a leading company and enjoy comprehensive benefits, including health coverage and paid training.

Benefits

Comprehensive Health Coverage

401(k) Plan with match

Generous Paid Time Off

Paid Training

Fully Equipped Service Van

Travel Expenses Covered

Qualifications

• At least three years in appliance repair, refrigeration, or plumbing.
• Valid driver's license required.
• Experience in refrigerated equipment preferred.

Responsibilities

• Installation, maintenance, and repair of equipment.
• Route planning and preventative maintenance.
• Excellent customer interaction and support.

Skills

Troubleshooting

Customer Relations

Technical Skills

Education

High School Diploma or equivalent

Technical/Trade School training in refrigerated equipment

Job description

Requisition ID: 59234
Position Type: (US)Full Time
Workplace Arrangement: #LI-Remote

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. What You'll Do:

Kerry Groupis seeking a dedicated and skilled Service Technician to join our dynamic team. As aTerritory Service Technician,you will be at the forefront of providing exceptional support for Kerry-owned equipment, including the Island Oasis beverage mixer. Reporting to the Senior Equipment Field Service Manager, you will play a crucial role in the installation, maintenance, and repair of shavers, blenders, and refrigerated equipment at customer sites and/or your base location.

Yourresponsibilitiesdemand excellent organizational, communication, attention to detail and flexibility regarding travel and schedule. These are all involved in:

• Route Planning
• Work Order Management
• Preventative Maintenance
• Training
• Repair Services
• Equipment Installation
• Support Sales
• Inventory Management
• Tool and Vehicle Maintenance
• Customer Relations
• Travel
• Flexible Schedule
• Additional Duties

Kerry's Benefits and Support Offered:

Benefits for All Employees:

• Comprehensive Health Coverage: Medical, dental, vision, and a cafeteria plan to suit your needs.
• 401(k) Plan: Start vesting in just 90 days with a 100% match up to 6% of your compensation.
• Generous Paid Time Off: Accrue 20 days of PTO starting from day one!
• Supportive Leadership: Our team leaders are dedicated to your success and growth.

Tools Provided for Territory Service Technicians:

• Fully Equipped Service Van: Includes all necessary tools and equipment.
• Paid Training: Two weeks of training at our state-of-the-art Florida technical center.
• Travel Expenses Covered: Company card provided for all travel-related expenses.

What You'll Need to Succeed:

• Education: High School Diploma or equivalent. Technical/Trade School training in refrigerated equipment is preferred.
• Experience: At least three years in a related field such as appliance repair, refrigeration, AC, or plumbing. Refrigerated equipment training/experience is a plus.
• Technical Skills: Strong background in equipment installation, maintenance, and repair.
• Customer Relations: Excellent skills in customer relations with the ability to identify and capitalize on sales opportunities.
• Troubleshooting: Strong troubleshooting skills and a commitment to providing exceptional service.
• Licensing: Valid driver's license and the ability to travel as needed.

The typical hiring range for this role is $25 per hour and is based on several factors including but not limited to education, work experience, certifications. This position may also be eligible for a shift differential and/or overtime. In addition to your pay, Kerry offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and retirement contribution (all benefits and incentives are subject to eligibility requirements).

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov).

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter:
Posting Type: DNI