Territory Sales Manager, Richmond

ChowNow; Richmond (VA); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Unlimited Paid Vacation

401(k) Matching

Employee Stock Incentive Plan

Pet Insurance

Job summary

ChowNow is seeking a Territory Manager based in Richmond, Virginia, to sell directly to independent restaurants. The role emphasizes relationship building and sales achievement and requires 3 years of experience in a similar role. The position involves 45% travel and aims to empower local restaurants through ChowNow's technology solutions. Benefits include an estimated salary of $120,000-$140,000, unlimited paid vacation, and robust medical plans.

Qualifications

• 3+ years of sales experience with consistent over-achievement.
• Curiosity about people and local restaurants.
• Ability to build a book of business with referrals.

Responsibilities

• Engage in person with independent restaurants to drive sales.
• Manage and nurture leads to convert into business opportunities.
• Deliver web demos and run a full cycle sales funnel.

Skills

Sales Achievement

Relationship Building

Knowledge of Food Trends

Adaptability

Job description

About Us

ChowNow is one of the leading players in off‑premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third‑party commission fees. Through our white‑label ordering solutions and a growing demand network (including Google, Yelp, Apple, and Snap), we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by third‑party delivery apps.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting‑edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About The Position

As a Territory Manager you will have an opportunity to be a key strategic contributor selling to independent restaurants in person. You will gain invaluable experience and have the chance to showcase your acquired knowledge. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will work to qualify and establish a book of business from partner and inbound leads while also developing an outbound and referral strategy to close new sales opportunities.

You will constantly be collaborating with your peers and manager to become proficient in our Value Selling sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help restaurateurs improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity, and the drive to help small business owners with their daily challenges.

This position requires 45% travel within the market and a reliable means of transportation.

Reports to a Sales Leader; No Direct Reports.

What We Love About You

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

What Success Looks Like

Within 30 Days You’ll:

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Thoroughly know our customers, their needs, and how our product adds differentiated value
• Learn best practices by working with our top producers
• Develop territory plan for outbound prospecting
• Confidently run in‑product web demos for a variety of audiences

Within 60 Days You’ll:

• Drive your own deals through a full‑cycle, outside sales funnel from qualifying to close
• Own and manage relationships, including the nurturing of leads and building a referral network
• Prioritize strategic opportunities and resources to maximize your own outputUnderstand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPI
• Hit and exceed your quota numbers

Within 90 Days You’ll:

• Shape, iterate, and scale our sales strategy, taking initiative to improve the team's practices, tools, and content
• Work closely with your manager to audit your sales pipeline, utilizing coaching and data‑driven insights to maximize conversion rates at every stage of the buyer’s journey
• Contribute to the growth of the team by sharing best practices with your peers
• Hit and exceed your quota numbers

You Should Apply If

• You have a track record of consistent over‑achievement in sales with 3+ years experience
• You’re genuinely curious about people, local restaurants, and food trends
• You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm
• You practice as hard as you play
• You’re a market expert, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions
• You subscribe to a work hard, stay positive and implement feedback mentality
• You thrive in fast pace sales culture where changes are common and you adapt quickly
• You are a fast learner when it comes to process and technology
• You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating each other’s wins

About Our Benefits

• Estimated On Target Earnings (OTE): $120,000-$140,000 (depending on candidate experience and location)
• Ongoing training and growth opportunities.
• A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage – we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life.
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching.
• Employer‑contributing student loan assistance program or continuing education reimbursement program.
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies.
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

Equal Opportunity Employer Statement

ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier‑free recruitment process and work environment; if you require any accommodation, please let us know and we’ll work with you to meet your accessibility needs.