Territory Sales Manager (Chicago, IL)

Stores; Itasca (IL); On-site; USD 70,000 - 115,000; Full time

Job summary

The Territory Sales Manager role at The ODP Group focuses on outside sales to mid-market customers in the greater Chicago area, with substantial travel and in-office collaboration in Itasca, IL. You will acquire new accounts and expand existing relationships, using consultative selling to drive revenue and market penetration.

Key responsibilities include territory planning, CRM data integrity, and cross-functional collaboration to deliver tailored solutions.

Qualifications

• High School diploma or equivalent; Bachelor's preferred.
• Area of Study: Business, Marketing, Sales, or related field.
• Minimum 2 years of experience in sales.
• Demonstrated relationship building, negotiation, and closing skills.
• Experience in consultative selling, needs analysis, and solution recommendations.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience collaborating in a team to achieve goals.
• Proficient in Microsoft Office; Salesforce.com preferred.
• Ability to learn internal systems, sales tools, and reporting platforms.
• Strong communication and networking capabilities.

Responsibilities

• Existing Account Expansion: grow spend with current customers across product lines.
• New Account Acquisition: identify, prospect, and close mid-market opportunities.
• Servicing Existing Revenue: maintain satisfaction and retention with internal teams.
• Territory & Data Management: CRM updates and accurate pipeline forecasting.
• Sales Leadership & Collaboration: share best practices and train peers.

Skills

Relationship building

Negotiation

Cold calling

Consultative selling

Account management

Networking

CRM proficiency

MS Office

English proficiency

Sales forecasting

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Salesforce.com

Job description

The role is regional and field-based, with local travel across greater Chicago, IL and regular in-office collaboration in our Itasca, IL office.

The Territory Sales Manager is responsible for acquiring new mid-market customers and expanding relationships with existing accounts within the assigned geography. This role focuses on outside sales to organizations with approximately 50-1,000 white collar employees, positioning ODP Business products, services, and solutions to maximize account growth and market penetration. The Territory Sales Manager targets companies with up to $1.5M in annual purchasing potential, building strong relationships with key decision makers and influencers through networking, relationship development, and cold calling. The incumbent is expected to consistently drive new partnerships, increase revenue, and contribute to the overall growth of the territory and region.

Primary Responsibilities

• Existing Account Expansion: Spend time in person with existing customers to identify and capture additional revenue opportunities across product categories and services. Conduct consultative discussions to understand evolving customer needs, propose tailored solutions, and drive account penetration and share of wallet.
• New Account Acquisition: Engage in outside sales activities to identify, prospect, and close new mid-market customers within the assigned territory. Develop relationships with decision makers, influencers, end users, and buyers through in-person meetings, networking events, and cold-calling. Leverage customer profiles (e.g., volume, size, service requirements) and ODP’s strategic pricing strategy to present compelling solutions and secure new business. The expectation is that this role spends a minimum of 30 hours per week outside of the office and actively working in the designated territory.
• Servicing Existing Revenue: Manage and service current spend within assigned accounts to ensure high levels of customer satisfaction and retention. Partner with customer service, sales support, and other internal teams as needed to resolve issues, maintain strong relationships, and position ODP as the preferred provider.
• Territory & Data Management: Take ownership of territory planning, business development strategies, and execution of sales initiatives. Maintain accurate, up-to-date customer information, activities, and pipeline details in ODP’s CRM to support forecasting, reporting, and account planning. Ensure data integrity and accuracy of all work products.
• Sales Leadership & Collaboration: Act as a subject matter resource on customer requirements and selling strategies. Share best practices, support peer learning, and contribute to the development and training of co-workers where appropriate. Collaborate with cross-functional teams to align on account strategies, resolve issues, and drive results.

Education and Experience

• Level of Formal Education: High School diploma or equivalent, Bachelors preferred
• Area of Study: Business, Marketing, Sales, or a related field
• Minimum Years of Experience: 2
• Type of Experience:
  • Demonstrated relationship building, negotiation, and closing skills (through work experience, internships, or other relevant activities)
  • Experience or aptitude in consultative selling, needs analysis, and solution recommendation
  • Ability to work in a deadline driven, fast paced environment, managing multiple priorities and adapting to change
  • Experience working in a team environment and collaborating to achieve shared goals
• Technical Competencies & Information Systems:
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Working knowledge of CRM tools (e.g., Salesforce.com) preferred
  • Ability to learn and effectively use internal systems, sales tools, and reporting platforms
• Skills & Abilities:
  • Sales & Business Development:
    • Proven ability or strong potential to be an impactful member of the sales team through achievement of monthly sales and revenue goals
    • Ability to conduct consultative analyses with customers and provide tailored product and solution recommendations
    • Capability to develop long-term client relationships that support renewals, upsell, and cross sell opportunities
    • Experience or comfort driving the sales process by securing and conducting face to face meetings with key decision makers
  • Networking & Prospecting:
    • Ability to build an expansive network through persuasive sales calls, customer visits, industry events, and internal referrals
    • Comfort with cold calling and initiating contact with new prospects
  • Communication & Professionalism:
    • Effective written and spoken English communication skills with all levels of customer and internal stakeholders
    • Strong presentation and interpersonal skills; able to communicate value propositions clearly and confidently
  • Organization & Execution:
    • Strong time management, organizational, and follow up skills
    • Ability to maintain and update CRM databases with all required customer, contact, and activity information
    • Proven ability to meet or exceed assigned revenue goals and sales quotas within an assigned set of accounts or territory
  • Mobility & Territory Coverage:
    • Ability to customarily and regularly travel within the assigned territory to meet with customers and prospects
• Additional Language Skills: Ability to read, write, speak, and understand English required.
• Personal Attributes & Other/Preferred:
  • Related work experience in sales, customer service, or business development is preferred
  • Valid driver’s license and a driving record in good standing
  • Strong initiative, self-motivation, and resilience in the face of challenges
  • Ability to provide regular updates and reports to management on account activities, sales forecasts, and client feedback
  • Professional, goal oriented, and results driven mindset

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.