Territory Sales Manager

Ultipro; King of Prussia (PA); On-site; USD 70,000 - 100,000; Full time

Job summary

Ultipro in King of Prussia, PA, seeks a Territory Sales Manager to expand a base of target and core dealers, driving volume and profitability for COD products.

You will lead dealer development, manage CRM activity, and collaborate with branch teams to exceed sales targets while building strong customer relationships.

Qualifications

• Plan, organize, maintain and grow a dealer base.
• Proficient in building relationships and negotiating.
• Strong knowledge of HVAC products and market trends.
• Excellent verbal and written communication skills.

Responsibilities

• Plan, organize, maintain, develop, and grow a base of ~50 dealers.
• Target and sign-up dealers within the territory.
• Communicate product launches, pricing, programs and discounts to customers.
• Maintain revenue and gross margin.
• Maintain call history in the CRM system.
• Collaborate with Branch Managers to grow sales in branches.
• Develop remedial action plans to meet targets weekly.
• Be the channel expert on product features, benefits and guidelines.
• Ensure customers have information on promotions, billing and product changes.
• Reach out to customers to assess satisfaction with products and services.
• Monitor competitive activity and market trends.
• Expand knowledge of company products and features.
• Follow work instructions and company policies.

Skills

Sales plan

Communication

CRM

Customer service

Time management

Drawings

HVAC knowledge

Attention to detail

Self-motivated

Negotiation

Education

High School Diploma or GED

Tools

CRM

Microsoft Office

Job description

The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services.

Position Responsibilities may include:

• Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.
• Target and sign-up Dealers within assigned territory.
• Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.
• Maintain and improve sales revenue and gross margin.
• Maintain an accurate call history within the CRM system.
• Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory
• As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.
• Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.
• Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.
• Periodically reach out to customers to determine satisfaction with the organization, products and services
• Monitor competitive activity and trends within territory.
• Expand knowledge base of the company’s products and features.
• Understand and follow work instructions, operating procedures and company policies.
• Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

• Ensures work is aligned with the Director’s expectations, goals, and vision
• Accountable for implementation of policies, processes, and procedures for short-term results
• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
• Works on difficult to moderately complex issues and projects
• Provides guidance and training to subordinates
• Has authority to hire, recommend pay, establish performance and recommend for termination
• Level of signing authority established by company policy/guidelines

Knowledge & Skills:

• Proficient sales ability with the ability to build and action a robust sales plan
• Excellent communication and presentation skills; both verbal and written
• Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc.
• Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan
• Strong organizational and multi-tasking and time management skills
• Ability to focus and high level of attention to detail
• Ability to read and interpret construction documents and drawings/plans
• Knowledge of HVAC products, services, customers and market trends
• Demonstrates discernment and sound judgment
• Self-motivated with the ability to work autonomously with minimal supervision
• Ability to apply good judgement, strong work ethics and integrity on the job.

Competency:

Experience:

• Minimum 5 years of sales experience preferably within the HVAC industry

Education/Certification:

• High School Diploma or GED equivalent

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.