Territory Sales Associate (NH/VT)

Gold Medal Bakery; Lebanon (NH); On-site; USD 42,000 - 62,000; Full time

Job summary

Gold Medal Bakery, a fourth-generation family-owned industrial bakery, seeks a Sales Representative to expand market share for branded and private-label products across its New England service area and beyond.

The role emphasizes developing goodwill with customers, maintaining strong communication with store decision makers, and driving order fulfillment and promotional programs to foster growth. Strong interpersonal skills are essential.

Qualifications

• Ability to read, write and communicate and to perform simple arithmetic calculations required.
• A high school level knowledge is required to prepare reports and handle records.
• Basic proficiency in Microsoft Outlook, Word and Excel is necessary.

Responsibilities

• Develops/maintains goodwill with customers on behalf of Gold Medal.
• Establish and maintain strong communication with decision makers at stores serviced to sell orders, sales results, and supplementary displays.
• Communicates regularly with Gold Medal company employees and key personnel of assigned stores about store status, upcoming sales, orders and displays.
• Acts as liaison between customer HQ, GMB HQ, and stores serviced to gain store support of HQ programs and promotions.
• Addresses store concerns with appropriate management in a timely manner.
• Develops strategies and action plans at stores serviced to meet goals and drive growth.
• Creates sales events, sells in off rack displays and uses space allocated effectively.

Skills

Customer communication

Sales orientation

Team collaboration

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Gold Medal Bakery is a fourth-generation family-owned industrial bakery that operates around the clock to provide fresh-baked goods to area food stores, restaurants, and institutions in New England and beyond. Gold Medal prides itself as a team of quality people who share their reputation and tradition through bread.

Summary

Sells our bakery goods, both branded and Private Label, to customers serviced throughout their area. Prioritizing sales growth and working to build the market share of our most profitable branded labels.

• Develops/maintains goodwill with customers on behalf of Gold Medal.
• Establish and maintain strong communication with decision makers at stores serviced to sell orders, sales results, and supplementary displays that will maximize sales.
• Communicates regularly with Gold Medal company employees and key personnel of assigned stores (i.e. Bread Clerks, Back-Up Clerks, Grocery, Non-Perishable and Store Managers, In-Store Bakery & Deli Department Management) with regard to store status, upcoming sales, orders, and displays.
• Acts as the liaison between customer HQ, GMB HQ, and stores serviced to gain store support of HQ sponsored programs, promotional objectives, display initiatives and program follow through directives.
• Addresses store concerns or promotional concerns with appropriate store management and/or Gold Medal Manager in a timely manner.
• Is aware of and strives to achieve specific goals by developing strategies and action plans at stores serviced.
• Creates sales events, sells in off rack displays and secure off-rack space allocated is utilized accordingly throughout service area.
• Promotes our products through customer interactions and hand selling.
• Works effectively with CAO system ensuring maximum sales results with minimal intervention.
• Sends credit requests back to home office for approval.
• Supports reporting initiatives required by GMB or Customer’s HQ.
• Follows store visit schedules and sales call duration guidelines to ensure adequate service is provided throughout area.
• Does not change job procedures without authorization from Supervisor.

The above job description is not intended to be all inclusive but is to serve as a guideline for each job, and subject to change to meet the needs of Gold Medal Bakery or its customers.

Knowledge, Skills and Ability Required

Preparation and Training

• Ability to read, write and communicate and to perform simple arithmetic calculations required
• A high school (college preferred) level knowledge of several subjects is required in order to prepare reports, perform calculations, utilize a computer, keep records and/or deal effectively with other people.
• Basic proficiency in Microsoft Outlook, Word and Excel is necessary.

Work Experience

• Prior business experience or experience in retail grocery or bakery sales is desirable.
• Requires good personality traits for dealing with other people.

Analytical Ability

• Some analytical ability required in order to gather and interpret data in situations where the problems are somewhat complex in dealing with people.

Independent Judgment And Consequence Of Errors

• Independent judgment is often required when dealing with store personnel and consumers. Some guidance is received from supervisor and/or from established procedures or instructions. Errors could result in moderate to significant cost in time, money, product and customer goodwill

Contact With Others

• Internal - Daily communication with supervisor.
• External - Daily contact with consumers and customers (management and non-management).Routine matters discussed and/or decisions made involving selling, merchandising and taking orders.

Work of Others

• Accountable to consult, advise and offer training to customer’s on our Bakery Program throughout area serviced.

Personal/Employee and Food Safety

• Follows company policy to ensure safe work habits and conditions for employee.Responsible for following all safety programs and procedures.
• Maintains a high state of safety awareness, including:
• Follows all rack handling procedures
• Pays special attention when walking or climbing stairways
• Is alert to condition of walking surface and other people in order to prevent possible collision or accidents.
• Is at all times cognizant of food quality and safety
• If any problem (or potential problem) arises, resolves immediately or elevates to supervision immediately or in a timely fashion, depending on severity and nature of problem.