Territory Manager (West Virginia)

black.ai; West Virginia; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual personal development budget of USD$750

Best-in-class health benefits

16 weeks of paid parental leave

Unlimited paid annual leave

401(k) match

Employee stock ownership plan

Job summary

black.ai is seeking a Territory Manager to drive business growth and ensure customer success across West Virginia. This role requires a proactive hands-on approach to build relationships, execute sales strategies, and meet ambitious targets while working closely with cross-functional teams.

Ideal candidates will have a background in ranching or cattle management, sales expertise, and the ability to travel frequently within the territory. The position offers competitive benefits and opportunities for personal development.

Qualifications

• Results-driven, motivated, and adaptable in high-stakes environments.
• Understanding unique challenges of the ranching or cattle industry.
• Experience managing a large territory with sales and customer success focus.
• Strong history of creating business opportunities and building relationships.
• Ability to work well with cross-functional teams to address challenges.

Responsibilities

• Drive new business growth and ensure customer success within West Virginia.
• Execute sales strategies and build strong customer relationships.
• Manage the onboarding process to ensure customer satisfaction.

Skills

Driven Attitude

Communication skills

Ranching / Cattle Experience

Sales Expertise

Customer Success Expertise

Territory Management experience

Problem Solving

Collaboration ability

Willingness to Travel

Job description

About the role

Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US. As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on‑ground representative. This role requires a proactive and hands‑on approach, with a focus on both expansion and long‑term customer satisfaction. Working closely with cross‑functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers.

This role covers the entire state of West Virginia. Frequent travel is required as part of this role.

What your day could look like

• Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in‑field activities.
• In‑Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side‑by‑side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
• Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
• Hitting Sales Targets: High‑growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second‑guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
• Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
• Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high‑level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
• Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end‑to‑end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
• Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
• Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You elevate problems as needed and ensure that customers in your territory feel fully supported.
• Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
• Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.

You’ll be great if you exhibit

• Driven Attitude & Communication skills: Results‑driven, motivated, and adaptable, you excel in high‑stakes environments. You’re well‑prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
• Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
• Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value‑based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long‑term success stories and can expand existing relationships through upsell opportunities.
• Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
• Problem Solving & Collaboration ability: Resourceful and quick‑thinking, you work well with cross‑functional teams to address challenges and drive solutions.
• Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.

Bonus things you could bring along to the role

• Familiarity with precision agriculture or virtual fencing technologies.
• Background in customer‑facing roles within agriculture technology.
• Background in selling software (SaaS) solutions in a B2B environment.

Our Benefits

• Annual personal development budget of USD$750.
• Health benefits with best‑in‑class insurance for employees and families.
• 16 weeks of paid parental leave for primary caregivers, 8 weeks for secondary caregivers, and additional parental benefits.
• Unlimited paid annual leave and wellness leave to recharge.
• 401(k) with a 100% match on the first 3% contributed and 50% match on the next 2%.
• Competitive remuneration package comprising salary, benefits, and an employee stock ownership plan.

Halter is committed to promoting a diverse and inclusive workplace— a place where we can each be ourselves and do the best work of our lives. We encourage candidates from all backgrounds to apply. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still apply. Your experience and potential are what matter most.