Territory Manager I

MKS Instruments; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

MKS Instruments is seeking a Territory Manager in the United States to drive growth by managing customer accounts, building strong relationships, and securing new business. You will develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while collaborating with internal teams.

You will also handle forecasting, collections, and CRM updates to meet sales targets, reporting to the Regional Sales Manager.

Qualifications

• Bachelor’s degree in Chemistry or equivalent is required.
• Master’s degree/MBA is preferred.
• 2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry is preferred.
• Proven track record of achieving and exceeding sales targets.

Responsibilities

• Manage customer accounts and own the customer relationships.
• Develop sales plans and support distributors.
• Forecasting, collections, and CRM updates to meet sales targets.
• Secure new business and enable external distribution partners.

Skills

Sales experience

Communication skills

Negotiation skills

Interpersonal skills

Customer relationship management

Education

Bachelor’s degree in Chemistry

MBA or Master’s degree (preferred)

Tools

SAP C4C

Job description

A Day in Your Life at MKS:

As a Territory Manager, you’ll drive growth by managing customer accounts, building relationships, and securing new business. You’ll develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while collaborating with internal teams. You’ll also handle forecasting, collections, and CRM updates to meet sales targets. In this role, you report to the Regional Sales Manager.

You Will Make an Impact By:

Act as key point of contact for the customers therefore own the customer accounts.

Exploring business expansion opportunities with existing customers and distributors to increase revenue and profitability

Ensure customer satisfaction through: -

Building strong relationships

Selling Quality products and Services as per the customer requirement

Managing customer needs

Effective troubleshooting and issue resolution through technical and administrative support as required.

Right channelization of internal resources (time, effort, cost, etc.)

Enabling through channels such as E-Commerce

Collaborate with internal stakeholders to ensure seamless customer experience.

Secure design wins by gaining new business

Implement annual price increases and New product introductions

Enable external distribution partners to become independent and act as extended sales team for the organisation

Process Management through C4C

Payment Collections

Sales forecasting

Monitor and analyse the immediate local competitive landscape

Key characteristics : Customer orientation, Relationship building, Business Acumen, Product and Service expertise, delivering the solution, resilience, and negotiations amongst others, sales reporting and analysis

Skills You Bring:

Bachelor’s degree in Chemistry or equivalent

Master’s degree/ MBA is preferred

2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry is preferred

Proven track record of achieving and exceeding sales targets and driving revenue growth

Excellent communication, negotiation, and interpersonal skills

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [e-mail].