Territory Manager

Riverstone Logistics; Atlanta (GA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Territory Manager to lead operations in Atlanta. This dynamic role focuses on managing contractor networks for flatbed and final mile deliveries, ensuring exceptional service and compliance with regulations. The ideal candidate will have strong leadership and communication skills, with a background in supply chain operations. Join a dedicated team committed to enhancing customer experiences and making a positive impact in the logistics industry. This is a fantastic opportunity to grow within a supportive environment and take charge of a vital role in the company's expansion efforts.

Qualifications

• 1-2 years of last mile distribution or supply chain operations experience.
• Proficient in Microsoft Office, especially Excel and Power BI.

Responsibilities

• Oversee daily outbound operations and ensure compliance with regulations.
• Conduct daily onsite audits to ensure client satisfaction.

Skills

Communication Skills

Problem Resolution

Time Management

Customer Service

Education

High School Diploma/GED

Bachelor's Degree (Preferred)

Tools

Microsoft Office Suite

Excel

Power BI

Job description

Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary

Riverstone's FlexConnect Operation is seeking a Territory Manager based in Atlanta, GA, to lead and oversee flatbed and FKL equipment deliveries across the greater Atlanta area. This role will begin with a primary focus on managing a network of contractors handling load-out operations and customer deliveries. As our new Atlanta hub launches later in the year, this role will expand to lead all final mile big and bulky deliveries from the facility.

Candidates must currently reside in Atlanta, GA, or the surrounding area to be considered for this role.

Essential Duties And Responsibilities

The essential functions include, but are not limited to the following:

• Responsible for consistently meeting and exceeding client service goals.
• Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations.
• Maintains a professional appearance always.
• Leverages routing software to ensure that all client deliveries are scheduled and tendered.
• Managing and maintaining communication regarding special requests from clients and their customers within their assigned territory.
• Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures.
• Interpret and share location KPIs with key stakeholders.
• Partner with motor carriers to facilitate compliance and delivery capacity for the client.
• Responsible for the upkeep and maintenance of all assigned assets, both from RLX and the client.
• Conduct daily onsite store audits to ensure client satisfaction with RLX deliverables.
• Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution.
• Performing other work-related duties as assigned.

Minimum Qualifications (Knowledge, Skills, And Abilities)

• High School Diploma/GED or equivalent required (Bachelor's degree in a relevant field of study, or equivalent combination of education and experience strongly preferred).
• 1-2 years of last mile distribution, and/or supply chain operations experience.
• Must be proficient in Microsoft Office suite, specifically Excel and Power BI.
• Ability to learn new technology/software and processes quickly.
• Ability to complete work in a timely, accurate, and thorough manner.
• Effective verbal and written communication skills.
• Ability to exhibit a professional demeanor when dealing with conflict.
• Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This involves traveling to various locations within the specific territory for the client.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position requires occasional extended work hours and frequent travel to assigned client retail locations.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document