Territory Manager Dual

Mohawk Industries, Inc.; Grand Rapids (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Mohawk Industries, Inc. in Grand Rapids, MI is seeking a Territory Manager to grow Mohawk's presence in West Michigan. This entry-level sales role focuses on discovering new customers and expanding markets within the territory.

You will perform sales calls, present products, quote prices, take orders, and provide responsive customer service while aligning with the company's business plan. 75% domestic travel is required.

Qualifications

• High school diploma required; college degree a plus.
• 1–3 years of progressively responsible sales experience.
• Ability to learn in-depth knowledge of Mohawk's product lines.
• Knowledge of marketing and sales concepts, including basic accounting and manufacturing procedures.
• Proficient with PC, e-mail, and in-house databases.

Responsibilities

• Perform sales calls, including traveling to customers and facilities to share information, provide support, and close transactions.
• Provide customer service to ensure issue resolution within marketing policies.
• Communicate customer requirements and request support from other departments as needed.
• Monitor territory performance against objectives and take strategic action to improve results.
• Provide product feedback to managers to assist in achieving company goals.

Skills

Sales

Communication

Negotiation

Customer service

CRM software

Education

High school diploma

Bachelor's degree

Job description

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Territory Manager Dual

Date: Aug 28, 2026

Location: Grand Rapids, Michigan, United States

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Territory Manager to be a selling agent for Mohawk Industries in the West Michigan or surrounding cities. This is an entry-level sales position that requires a certain degree of creativity and latitude. To be the principal selling agent within the assigned territory for the company to achieve the short and long term objectives established in the company’s Business Plan. Objectives will be achieved through the discovering of new customers and existing markets in the assigned territory.

What you’ll do:

• Perform sales calls, which includes traveling to customers and potential customer’s facilities to share information and support, making sales presentations to prospective and present clients, calculating and quoting prices, taking orders and closing transactions
• Provide customer service to ensure resolution of issues within marketing policies
• Communicate customer requirements and request support from other departments as necessary
• Monitor territory performance against established objectives and guidelines, taking strategic action to improve performance
• Provide product specific customer feedback to product line managers, management or customer service personnel as appropriate to assist in achieving company’s mission, vision and objectives
• Assist in establishing sales objectives for the territory in conjunction with the District Manager and ensure sales activities in the territory comply with established policies, procedures and practices
• Provide timely reporting of activities in the field and special reporting to assist in the business and product planning
• Assist in developing a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals
• Perform analysis on region opportunities and develop forecast for sales by customer and product and others statistical reports as required on a timely basis

What you have:

• High school diploma required; college degree a plus
• 1-3 years of progressively responsible work related experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job;
• Ability to learn and maintain indebt knowledge of the company’s diverse business and product lines
• Knowledge of the terms, concepts and practices of the marketing and sales environment, to include basic accounting, product developments and manufacturing procedures, distribution, customer service, etc
• Proficient using a PC, e-mail and other in-house database systems.

What you’re good at:

• Presenting and communicating in oral, written, and interpersonal forms to effectively interact and negotiate with internal and external customers and business contacts
• Reducing tension or conflict in antagonistic situations while maintaining professionalism
• Ability to persuade, market, and sell new ideas
• Gathering, assembling, correlating, and analyzing statistical and financial data to develop solutions

What Else?

• 75% - 100% domestic travel via land and/or air. May be required to lift and move up to 100lbs without lifting aids. Vision requirements are comparable to that which is required to maintain a valid driver’s license. 100% body movement is required to successfully perform the job, such as standing, reaching, climbing, use of all major limbs, etc.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.