Territory Manager

US Foods; Memphis (TN); Hybrid; USD 55,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K plan options

Paid time off

Employee stock purchase plan

Job summary

US Foods seeks a Territory Manager to build and nurture customer relationships, drive sales growth, and collaborate across teams to ensure seamless delivery and service. The role emphasizes proactive account development, market intelligence, and strong interpersonal skills.

As part of a dynamic, team-based selling environment, you will educate customers on platforms, tailor pricing strategies, and pursue new business opportunities while managing territory and ensuring customer satisfaction.

Qualifications

• 1+ year of sales experience preferred.
• HS Diploma or equivalent.
• Valid driver’s license and good driving record.
• Foodservice/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit with a drive to exceed goals.
• Problem solving ability / organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficiency in Microsoft Office and CRM tools like Salesforce is a plus.
• Ability to occasionally lift or carry up to 75 lbs.

Responsibilities

• Be the Customer Champion: Own and nurture the customer relationship in a team based selling model.
• Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed.
• Drive Sales Success: Sell to customers, increase case growth, and acquire new business with impactful presentations and tailored approaches.
• Team Based Selling: Collaborate with Specialists to assist with top penetration opportunities and new accounts; coordinate with marketing, supply chain and customer service to ensure delivery.
• Lead with Insight: Develop new business by identifying prospective customers using market intelligence and directories, following leads and attending trade shows.
• Delivery Resolution: Manage deliveries to the routing schedule; troubleshoot order issues.
• Competitive Advantage: Stay aware of market conditions, product innovations, and competitors’ offerings.
• Stay on the Move: Travel within territory for site visits and follow ups.

Skills

Communication

Relationship building

Negotiation

Customer service

Presentation skills

Cold calling

Time management

Teamwork

Problem solving

CRM proficiency

Education

HS Diploma or equivalent

Tools

Salesforce

Microsoft Office

Job description

Join Our Community of Food People! Join Our Team as a Territory Manager – Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we’re not just delivering food – we’re delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together!

As a Territory Manager, you’ll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success.

What You’ll Do as a Territory Manager:

• Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed.
• Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical.
• Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You’ll also work closely with marketing, supply chain and customer service to ensure seamless product delivery.
• Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
• Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction.

SUPERVISION

• No direct reports.

WORK ENVIRONMENT

• Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions.

MINIMUM QUALIFICATIONS

• 1+ year of sales experience preferred.
• HS Diploma or equivalent.
• A valid driver’s license is required, and motor vehicle record must be in good standing.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• A competitive spirit with a drive to exceed goals.
• Problem solving ability / organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus.
• Have the ability to occasionally lift or carry up to 75 lbs.

Why join US Foods?

• Competitive salary.
• Market leading performance-based incentive program.
• Supportive and dynamic team-based selling environment.
• Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off.
• Employee stock purchase plan and life insurance options.
• Mileage reimbursement.
• Opportunity for career growth in a thriving industry!
• This role may also receive annual incentive plan bonus.
• Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

The initial expected base rate for this role is between $55,000 - $95,000 ***EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here.

Know Your Rights Pay Transparency policy statement is available here US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.