Territory Manager

Intellijoint Surgical Inc.; Connecticut; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k match

Mileage reimbursement

Health/dental/vision package

Wellness benefit

Learning & development opportunities

Paid vacation

Personal days

Sick days

Job summary

Intellijoint Surgical is hiring a Territory Manager for Connecticut and Western Massachusetts. You will be the face of the company, managing key accounts, training surgeons and OR staff, and driving adoption of our surgical navigation technology across hospitals and clinics.

You will lead multi-stakeholder sales activities, work with distributors, provide ongoing support post-sale, and contribute to ongoing product feedback.

Qualifications

• 3–5+ years of documented sales success in medical device or orthopedics sectors.
• Or 8+ years of sales experience with a consistent track record in a technical field.
• A solid understanding of anatomy is a big plus.

Responsibilities

• Manage and expand key accounts: build and maintain relationships with surgeons and hospital staff, deepening product use.
• Train surgeons and OR staff: deliver training to ensure safe, effective use and supporting select cases.
• Lead and launch new business generation: manage complex sales with multiple decision-makers, demos, and contracts.
• Support distribution partners: hold quarterly strategy meetings with distributors and reps.
• Stay accountable: report on pipeline and utilization via CRM to leadership and peers.
• Drive product improvements: collect customer feedback and identify growth opportunities with the Product Specialist team.
• Handle inventory & logistics: ensure equipment and trays are available and assist with system updates.

Skills

Medical device sales

Orthopedics knowledge

Relationship building

Sales forecasting

Job description

Location: Connecticut & Western Massachusetts – USA

Benefits: 401k (w/employer match), mileage reimbursement, health/dental/vision package (effective day-1), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days

Intellijoint Surgical's mission is simple: We are committed to improving patients' lives by providing every Orthopaedic Surgeon and their Care Team access to effective, easy-to-use technologies. We're achieving our mission by challenging the status quo and developing and commercializing surgical navigation solutions for total joint replacements.

THE ROLE: Territory Manager, Connecticut & Western MA

As the face of Intellijoint Surgical in Connecticut & Western Massachusetts, you will:

• Optimize, maintain, and continue our growth trajectory within existing accounts
• Build strong relationships with surgeons, their care teams, and our industry partners
• Drive deeper market penetration through continued adoption of our innovative technology
• Ensure that our technology continues to be the go-to solution for hip and knee replacement procedures.

Are you an experienced Territory Manager ready to make an impact at a fast-growing company? Be part of a team that is rapidly expanding across the market and disrupting the industry.

THE DETAILS: What You Will Do

• Manage and Expand Key Accounts: Build and maintain relationships with surgeons, hospital staff, and other healthcare providers. Work with current customers to deepen their use of Intellijoint products, provide expert guidance and training, ensuring continued customer satisfaction.
• Train Surgeons and OR Staff: You'll deliver top-notch training to surgeons, nurses, and OR staff, making sure everyone knows how to use our tech safely, effectively, and independently. You'll provide support during select surgical cases and work with distributors or independent reps to keep clinical activities running smoothly.
• Lead & Launch New Business Generation: You'll lead complex sales activities involving multiple decision-makers, generate leads, do product demos, work with legal teams to finalize contracts, onboard new accounts and their surgical teams, and ensure long-term satisfaction post-sale.
• Distribution Partners Support: Build strong relationships with our distribution partners. You’ll hold quarterly strategy meetings and after-action reviews to make sure we’re all aligned and constantly improving.
• Stay Accountable: Keep the lines of communication open. You'll report back to the Regional Sales Manager and your peers on new business pipeline projections and utilization using our CRM tools.
• Drive Product Improvements: Collaborate with our Product Specialist team to bring back customer feedback and spot new opportunities for growth.
• Handle Inventory & Logistics: Ensure equipment and assets are where they need to be. This includes delivering trays and consumables to facilities and helping with system updates and setups.

WHAT DOES SUCCESS LOOK LIKE?

• You meet (and exceed) your goals every quarter.
• The number of hospitals and systems using Intellijoint has increased.
• You have deepened the relationships with existing key accounts.
• Surgeons, Nurses, and OR staff are trained and knowledgeable to use our tech safely and effectively.

WHAT YOU WILL NEED

• 3 - 5+ years of documented sales success in the medical device, medical technology, or orthopedics sector.
• Or 8+ years of sales experience with a consistent track record of exceeding targets within a technical field.
• A solid understanding of anatomy is a big plus!

TRAVEL REQUIREMENTS

• A valid driver’s license, vehicle insurance, and access to a vehicle.
• A passport for occasional travel between the U.S. and Canada.

PHYSICAL JOB REQUIREMENTS

• Frequent two-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Sitting, standing, and/or walking for up to eight plus hours per day.
• Able to wear 7-9 lbs of lead for extended periods while in the Operating Room.
• Environmental exposures include eye protection, infectious disease, and radiation.
• Able to navigate tight spaces within an Operating Room.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus in relation to travel and operating a personal computer.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT YOU CAN EXPECT

• A dynamic, growing company focused on patient outcomes.
• A competitive compensation package, including performance-based incentives.
• Plenty of opportunities for career growth and development.
• A high-energy, collaborative environment where work-life balance is valued.

At Intellijoint Surgical, we’re committed to creating a welcoming and inclusive workplace. We hire based on qualifications, regardless of age, race, gender identity, or any other protected status. If you need accommodations during the application, or recruitment, process, just let us know at [e-mail], and we’ll make sure your needs are addressed confidentially.