Territory Manager

East Coast Metal Distributors, Inc.; Blountville (TN); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

East Coast Metal Distributors, Inc. is seeking a sales-focused professional to generate sales orders while delivering excellent customer service. You will grow profits by communicating product knowledge to customers and coordinating with management.

The role requires developing and maintaining customer accounts, seeking new business, and supporting order follow-up with on-site visits as needed in the HVAC field.

Qualifications

• High School Diploma or GED required; HVAC sales experience preferred.
• Strong interpersonal, organizational, communication and selling skills.
• Ability to work evenings and weekends with minimal supervision; read and interpret training material.

Responsabilités

• Develops and maintains assigned customer accounts.
• Actively seeks new accounts.
• Provides information to customers to help them in their purchasing decisions for Company products and services.
• Travels to customer locations to follow-up with orders, answer questions, and obtain new orders.
• Communicates with customers and management to optimize sales and service.
• Enters, analyzes and monitors customer pricing letters for assigned accounts.
• Collects receivables from assigned accounts.
• Coordinates with Branch Manager on deliveries and special orders.
• Performs other duties as assigned.

Connaissances

Interpersonal skills

Communication skills

Sales skills

Organizational skills

Customer service

Formation

High School Diploma or GED

Description du poste

Job Objective

Generate sales orders while ensuring optimal customer service.

Increase sales dollars and profits through communication with customers and East

Coast Metal Distributors management. Possesses or attains knowledge of products and

services offered by E.C.M.D. and has the ability to communicate this knowledge.

Duties and Responsibilities

• Develops and maintains assigned customer accounts.
• Actively seeks new accounts.
• Provides information to customers to help them in their purchasing decisions for Company products and services.
• Travels to customer’s locations to follow-up with orders, answer questions, and obtain new orders.
• Effectively communicates with potential and current customers utilizing superior communication skills and customer relation skills.
• Enters, analyzes and monitors customer pricing letters for assigned accounts.
• Collects receivables from assigned accounts.
• Communicates with Branch Manager concerning vendor delivery dates, special orders and non-stock items.
• Helps to coordinate customer deliveries requiring special attention.
• Performs and completes other related duties assigned by Region General Manager or requested by the Branch Manager.

Address

127 Hwy 75, Blountville , Tennessee 37617 , United States

Here is what you will be doing as part of the team:

Generate sales orders while ensuring optimal customer service. Increase sales dollars and profits through communication with customers and East Coast Metal Distributors management. Possesses or attains knowledge of products and services offered by E.C.M.D. and has the ability to communicate this knowledge.

Minimum Education/Experience

A High School Diploma, or GED equivalent, and prior work experience in the HVAC industry and in sales is desired. Strong interpersonal, organizational, communication and selling skills are required. The ability to work evenings and weekends with minimal supervision is also required. Thisjobrequires the ability to read and interpret training material. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.

(ADA) Minimum Qualification or Standards Required to Perform EssentialJobFunctions

Language Skills

Requires the ability to read and comprehend a variety of informational documentation, accounting methods, procedures and correspondence. Requires the ability to write correspondence with proper format, punctuation, spelling and grammar. Must be able to communicate effectively in written and verbal forms. Requires the ability to effectively communicate with customers and employees using correct English and a well-modulated voice. Requires good voice quality that is conversational and professional. Requires the ability to follow verbal and written instructions, guidelines and objectives.

Numerical Aptitude

Must be able to add, subtract, multiply and divide, using whole numbers, common fractions, percentages, and decimals.

Reasoning Ability

Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to deal with problems involving a few concrete variables in standardized situations. Requires good analytical and quantitative skills.

Manual Dexterity

Requires the ability to use a variety of office machines and equipment. Must have average levels of eye/hand/foot/coordination.

Physical Demands

Must be physically able to operate computers, calculators, copy machines, facsimile machines and other general office equipment. Specific visual abilities required by thisjobinclude close vision, distance vision and color vision for extensive reading and interpretation of graphs, charts and/or spreadsheets. Regular and prolonged standing and/or walking, stopping bending and climbing are required. Physical demands are at levels of those for moderately active work. Must be able to use body members to sit, move and lift or carry objects or materials weighing up to 20 pounds. Must have the ability to operate a Company vehicle and travel throughout service area.

Physical Communication

Must have the ability to talk (expressing and/or exchanging ideas by means of spoken words) and hear (perceiving sounds of nature by ear). Must possess motivational skills. Requires strong interpersonal, organizational, and communication skills to interact effectively with other people, inside and outside of the Company.

Working Conditions and Hazards

Work is regularly performed in an office setting but some work is conducted outside or at customer’s offices or work sites with exposure to wet and/or humid conditions, fumes and airborne particles. There is a limited risk of exposure to toxic or caustic chemicals, outside weather conditions, extreme cold or heat and loud noises.

Status

Full-Time

Position Type

Company

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