Territory Development Representative

The Pack Labs; Tennessee; On-site; USD 42,000 - 64,000; Full time

Job summary

The Pack Labs is seeking a Territory Development Representative to prospect new accounts, support existing retail partners, and create demand for our hemp-derived products. This role serves as the frontline of market expansion, working with smoke shops, vape retailers, convenience stores, distributors, and other wholesale partners to drive placement, education, and sell-through.

The ideal candidate is energetic, self-motivated, comfortable with field sales, and excited about helping build a

Qualifications

• 1–3+ years of sales, business development, retail, or account management experience.
• Strong interpersonal and communication skills.
• Comfortable making cold calls and conducting in-person prospecting.
• Ability to work independently and manage a territory effectively.
• Valid driver's license and reliable transportation.
• Experience using CRM platforms and knowledge of hemp-derived products encouraged.

Responsibilities

• Territory Development: Identify and prospect new retail and wholesale accounts within the assigned territory.
• Execute outreach via in-person visits, calls, email, and social networking.
• Build a qualified pipeline of new business opportunities and distribution gains.
• Retail Account Support: conduct store visits, ensure product placement and educate staff.
• Assist accounts with product recommendations, reorder planning, and promotions.
• Support distributor sales reps and participate in joint account visits.
• Maintain CRM records, track activities, and report territory progress weekly.

Skills

Sales experience

Interpersonal skills

Cold calling

Independent work

Driver's license

CRM experience

Tools

HubSpot

Salesforce

Job description

The Pack Labs is redefining the future of hemp-derived products with groundbreaking innovation and an unwavering commitment to excellence. Our mission is simple yet bold: to create exceptional, forward-thinking products that elevate the way people experience hemp-derived cannabinoids.

At the heart of our work is a passion for quality and creativity. Every product we develop is designed to set a new benchmark in the industry, combining cutting-edge innovation with an unparalleled focus on the consumer experience. From formulation to production, we push boundaries to deliver products that are as effective as they are enjoyable.

Our in-house brands, Delta Munchies and Imperial Extraction, showcase our drive for innovation. Delta Munchies transforms the hemp-derived cannabinoid experience with products that are as fun as they are revolutionary, while Imperial Extraction raises the bar with premium extracts that exemplify superior quality and craftsmanship.

At The Pack Labs, we don’t just make products - we create game-changing experiences. With a relentless focus on pushing the industry forward, we’re leading the charge in shaping the future of hemp-derived cannabinoids. If you’re looking for bold, innovative products that deliver on every level, you’ve found your pack.

thepacklabs.com

imperialextraction.com

About the Role

The Territory Development Representative is responsible for prospecting new accounts, supporting existing retail partners, and creating demand for The Pack Labs' portfolio of hemp-derived products. This role serves as the front line of market expansion, working closely with smoke shops, vape retailers, convenience stores, distributors, and other wholesale partners to drive placement, education, and sell-through. The ideal candidate is energetic, self-motivated, comfortable with field sales, and excited about helping build a fast-growing consumer brand.

Responsibilities

• Territory Development
• Identify and prospect new retail and wholesale accounts within the assigned territory
• Execute a structured outreach strategy through in-person visits, phone calls, email, and social networking
• Build a qualified pipeline of new business opportunities
• Generate new account openings and distribution gains
• Retail Account Support
• Conduct regular store visits to maintain relationships and support retail execution
• Ensure proper product placement, merchandising, and inventory levels
• Educate store owners and staff on products, promotions, and brand positioning
• Assist accounts with product recommendations and reorder planning
• Support distributor sales representatives in driving territory growth
• Participate in ride-alongs and joint account visits
• Help identify opportunities for increased SKU placement and market coverage
• Assist with product launches and promotional initiatives
• Monitor competitive products, pricing, promotions, and market activity
• Provide feedback regarding customer preferences and emerging trends
• Report market opportunities and challenges to sales leadership
• CRM & Activity Management
• Maintain accurate records of sales activities and account interactions
• Track prospecting efforts, appointments, and follow-up actions
• Provide weekly activity and territory reports
• Utilize CRM tools such as HubSpot or Salesforce

Qualifications

• Required
• 1–3+ years of sales, business development, retail, or account management experience
• Strong interpersonal and communication skills
• Comfortable making cold calls and conducting in-person prospecting
• Ability to work independently and manage a territory effectively
• Valid driver's license and reliable transportation
• Preferred
• Experience in hemp, cannabis, vape, nicotine, beverage alcohol, CPG, or related industries
• Existing relationships with smoke shops, vape retailers, convenience stores, or distributors
• Experience using CRM platforms
• Knowledge of hemp-derived cannabinoid products and market trends

Pay range and compensation package

Key Performance Indicators (KPIs): New accounts opened, Qualified meetings scheduled, Monthly sales growth, Distribution gains, SKU placements per account, Account activation rate, CRM compliance and activity levels.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.