Territory Account Representative/Account Manager- Paramus, NJ

New York Blood Center; City of Rye (NY); On-site; USD 57,281 - 70,010; Full time

Benefits offered by this job

Annual Salary and performance-based incentives

Paid Training

Comprehensive Benefits Package

Growth Opportunities

Job summary

New York Blood Center is seeking an Account Manager to support its life-saving mission in New York. The successful candidate will engage with local schools, businesses, and community centers to achieve blood donation goals while building and maintaining customer relationships.

Responsibilities include planning effective blood drives, expanding current partnerships, and implementing marketing strategies. Minimum qualifications involve a Bachelor's degree and two years of relevant experience. This role offers competitive pay and comprehensive benefits.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• Minimum two years of experience in sales, marketing, communications, customer service, or a related field.
• Must have a reliable vehicle and a valid driver's license.
• Ability to lift more than 50 lbs. when needed.

Responsibilities

• Achieve monthly and annual blood donation collection goals.
• Work towards monthly targets while optimizing resources.
• Plan and organize effective blood drives.
• Build and maintain strong customer relationships.
• Drive new account creation and expand existing drives.
• Implement collection strategies and generate insightful reports.
• Engage with the community to boost visibility.

Skills

Sales experience

Customer service

Bilingual skills

Marketing

Education

Bachelor's Degree

Job description

Responsibilities

• Competitive Pay: Annual Salary $63,645.73 and performance-based incentive program. All salaries are pursuant to Local 202 Collective Bargaining Agreement.
• Paid Training: We offer a comprehensive training program to set the candidate up for success in this role as well as long-term career development.
• Comprehensive Benefits Package: Union Medical/Dental (No Cost to Employee), Vision, Flexible Spending Account, Tuition Reimbursement, 403(b) Retirement Plan, Annual incentive plan based upon blood collection goal achievement, 15 Vacation Days, 12 Sick Days and 6 Holidays.
• Make a Difference: Be a crucial part of our mission to save lives and support our community.
• Growth Opportunities: Gain valuable experience and advance in a supportive environment.

What we offer:

About the role:

As an Account Manager, you will play a vital role in supporting NYBCe's life‑saving mission by achieving individual monthly and annual blood donation collection goals within your assigned territory. You will engage with the local community by contacting coordinators at schools, community centers, and local businesses to maintain and expand existing accounts while also seeking new opportunities for blood drives. This position is critical in reaching our blood collection targets through effective recruitment strategies and various tools and techniques. The account manager will focus on building and maintaining strong customer relationships and executing collection strategies to optimize NYBCe resources.

What you’ll do:

• Hit Your Collection Goals: Work towards monthly targets while maximizing NYBCe’s resources.
• Plan Effective Blood Drives: Partner with internal and external customers to organize effective blood drives, ensuring smooth operations and clear communication with everyone involved.
• Build Strong Customer Relationships: Develop and nurture lasting connections with your accounts to meet blood collection objectives.
• Promote and Market: Drive new account creation and expand existing drives through dynamic marketing programs.
• Grow and Expand: Educate the community about the importance of blood donations, strengthen existing relationships, uncover new business possibilities with existing accounts, seek out new accounts, and explore new market segments.
• Execute and Report: Implement our collections strategy, generate insightful reports, and find ways to boost collection volumes while keeping service levels high.
• Enhance NYBCe’s Presence: Boost our visibility by engaging with the community through events, memberships, and other opportunities.
• Collaborate for Success: Work closely with key accounts and the NYBCe’s Customer Service Team to identify and act on growth opportunities for our products and services.
• Monitor and Adjust: Create plans, allocate resources, and track progress to ensure customer satisfaction and successful blood drives. Make adjustments as needed to keep everything running smoothly.
• Optimize Resources: Monitor blood drive progress to ensure we use NYBCe’s resources effectively and meet our monthly and yearly efficiency goals.
• Continuous Improvement: Be a part of an organization that is dedicated to listening to the team’s ideas on ways to improve processes and creating new tools to help you succeed.

Qualifications

What you'll need:

• Bachelor's Degree or equivalent combination of education and experience.
• Minimum two years of experience in sales, marketing, communications, customer service, or a related field.
• Must have a reliable vehicle and a valid driver's license.
• Bilingual skills are preferred.
• Ability to lift more than 50 lbs. when needed.

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri‑state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood‑related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.