Territory Account Manager - Pasadena, CA; Thousand Oaks, CA

The Blue Venture Fund; Thousand Oaks (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Heartflow is seeking a Territory Account Manager to act as the face of Heartflow in a defined region. You will drive adoption of Heartflow’s non‑invasive cardiovascular diagnostic technology by engaging cardiologists, PCPs, and other clinicians, and you will travel ~20‑25% from a home office.

You will build relationships with referring physicians, educate customers on Heartflow’s value, and collaborate with internal teams to meet quotas and grow cCTA/FFRCT usage across assigned accounts.

Qualifications

• Bachelor's degree with 5+ years related sales or clinical experience, or 2-year degree with 7+ years experience.
• Degree in Science, Medical, Business, Marketing or Technical field preferred.
• Prior experience in medical device, cardiology pharma, or medical software is highly desired.
• Experience introducing new cardiovascular technologies into hospitals is highly desired.

Responsibilities

• Drive growth and adoption of the cCTA and FFRCT clinical pathway with strategic Heartflow accounts.
• Coordinate cross‑functional collaboration with HQ and field resources to support accounts.
• Educate customers on Heartflow value proposition through presentations and discussions with MDs.
• Build advocacy and deepen Heartflow adoption among referring physicians.

Skills

Sales skills

Account development

Clinical proficiency

CRM (Salesforce)

Relationship building

Cross-functional teamwork

Presentation skills

Medical terminology

Education

Bachelor's degree + 5+ years sales/clinical

2-year degree + 7+ years sales/clinical

Science/Medical/Business/Technical degree

Medical device/ cardiology experience

Tools

Salesforce CRM

Job description

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting‑edge technology. The flagship product—an AI‑driven, non‑invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color‑coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI‑driven non‑invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

Job Description

The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with Heartflow’s non‑invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer‑facing role with a primary focus on spending time with customers including cardiologists, primary care physicians, nurse practitioners, and beyond. Expect approximately 20‑25% travel from a home office.

Job Responsibilities

• Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRCT clinical pathway. In these accounts, the TAM will develop and execute business development plans working closely with the account’s key stakeholders.
• Facilitate cross‑functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP visits, organizing Heartflow CT Pathway road‑shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include the respective Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development and Clinical.
• Increase Heartflow usage within the designated key strategic Heartflow account by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders.
  • Educating customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs.
  • Promoting/championing Heartflow and building advocacy.
• Production/Success/Achievement of the TAM will be evaluated and based on performance in active/targeted accounts (metrics):
  • Meet/exceed quota for the strategic Heartflow account (within existing customer locations).
  • cCTA growth (conversion of non‑invasive tests) and FFRCT penetration / case growth over baseline (% and $) in assigned accounts.

Skills Needed

• Proven sales skills and track‑record of sales achievement.
• Account development – experience building and supporting strong clinical programs is preferred.
• Clinical / technical proficiency – quick learner able to grasp new clinical/technical information and then disseminate to customers.
• Develop relationships with key account stakeholders, including admin, admin support, key cardiologists, key referring physician practices, hospital marketing and key strategic personnel to drive awareness of a cCTA/FFRCT pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
• Work in a cross‑functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
• Customer‑focused mentality.
• Ability to explain medical technologies to referring physicians and health care professionals.
• Knowledge of cardiac patient pathways and diagnostic technology is preferred.
• Self‑motivated and ability to initiate, organize, and complete projects.
• Excellent problem‑solving ability, especially under pressure.
• Extremely strong work ethic.
• Works well in a cross‑functional team environment.
• Ability to work effectively with customers from a wide range of technical and clinical backgrounds.
• Excellent verbal and written communication skills. Professional etiquette.
• Experience with Salesforce.com or similar CRM.

Educational Requirements & Work Experience

• 4‑year degree with 5+ years of related sales or clinical experience or 2‑year degree with 7+ years of related sales or clinical experience.
• Degree in Science, Medical, Business, Marketing or Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio‑pharmaceuticals, hospital, or medical software is highly desired.
• Experience with introducing new cardiovascular technologies into hospitals is highly desired.

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.