Territory Account Manager - San Francisco, CA San Francisco, CA

HeartFlow, Inc.; San Francisco (CA); On-site; USD 125,000 - 200,000; Full time

Job summary

HeartFlow, Inc. is seeking a Territory Account Manager in San Francisco, CA. This role will drive the adoption of Heartflow's AI-driven cardiovascular diagnostic technology, supporting customers for high satisfaction levels.

The ideal candidate has a 4-year degree and 5+ years of sales experience, specifically in medical devices or related fields. Excellent communication and problem-solving skills are essential to succeed in this customer-focused role. A strong work ethic and ability to build relationships are crucial.

Qualifications

• 4-year degree with 5+ years of related sales or clinical experience, or 2-year degree with 7+ years related experience.
• Experience in medical device or cardiology pharmaceuticals is highly desired.
• Self-motivated with excellent problem-solving ability.

Responsibilities

• Drive growth and adoption of a cCTA and FFRct clinical pathway.
• Facilitate cross-functional collaboration throughout the organization.
• Increase Heartflow usage within key strategic accounts by maintaining relationships.

Skills

Proven sales skills

Account development

Clinical/technical proficiency

Customer-focused mentality

Excellent communication skills

Education

4-year degree

5+ years of related sales or clinical experience

Degree in Science, Medical, Business, Marketing or Technical field

Job description

Territory Account Manager - San Francisco, CA

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting‑edge technology. The flagship product—an AI‑driven, non‑invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color‑coded, 3‑D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI‑driven non‑invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

The base compensation is $125,000. This role is also eligible to earn variable/commission with total target compensation (base plus variable/commission) of $200,000.

The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM works with customers to ensure they are extremely successful with Heartflow’s non‑invasive cardiovascular diagnostic technology. The role drives adoption through the network of referring physicians and supports, educates, and provides solutions to build high customer satisfaction. This is a customer‑facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. Expect approximately 20-25% travel from a home office.

Job Responsibilities

• Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway; develop and execute business development plans with account stakeholders.
• Facilitate cross‑functional collaboration throughout the organization, coordinating internal leadership, physician mentors, dinner programs, VIP visits, heart‑flow CT pathway road‑shows, referring physician office meetings, and other engagement activities.
• Increase Heartflow usage within the designated key strategic accounts by:
• Maintaining and building relationships with referring physicians and other key clinical stakeholders.
• Educating customers on Heartflow’s value proposition through presentations and discussions with referring MDs.
• Promoting and championing Heartflow and building advocacy.
• Production/Success/Achievement of the TAM will be evaluated based on performance in active/targeted accounts (metrics).
• Meet or exceed quota for the strategic Heartflow account (within existing customer locations).
• Achieve cCTA growth (conversion of non‑invasive tests) and FFRct penetration/case growth over baseline (% and $) in assigned accounts.

Skills Needed

• Proven sales skills and track‑record of sales achievement.
• Account development – experience building and supporting strong clinical programs.
• Clinical/technical proficiency – quick learner able to grasp new clinical/technical information and disseminate it to customers.
• Develop relationships with key account stakeholders, including admin staff, key cardiologists, referring physician practices, hospital marketing, and strategic personnel.
• Work in a cross‑functional capacity to coordinate field and HQ resources needed to support focused customers.
• Customer‑focused mentality.
• Ability to explain medical technologies to referring physicians and health‑care professionals.
• Knowledge of cardiac patient pathways and diagnostic technology is preferred.
• Self‑motivated with the ability to initiate, organize, and complete projects.
• Excellent problem‑solving ability, especially under pressure.
• Extremely strong work ethic.
• Works well in a cross‑functional team environment.
• Ability to work effectively with customers from a wide range of technical and clinical backgrounds.
• Excellent verbal and written communication skills; professional etiquette.

Educational Requirements & Work Experience

• 4‑year degree with 5+ years of related sales or clinical experience, or 2‑year degree with 7+ years related experience.
• Degree in Science, Medical, Business, Marketing or a Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio‑pharmaceuticals, hospital, or medical software is highly desired.
• Experience with introducing new cardiovascular technologies into hospitals is highly desired.

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.