Territory Account Manager

Melton Truck Lines; Tulsa (OK); On-site; USD 60,000 - 85,000; Full time

Job summary

Melton Truck Lines is seeking a Territory Account Manager to work with contracted customers, secure loads and plan them on our trucks for productivity and profitability.

You will coordinate with Inside Sales and iTech, enter loads into AS400, schedule pickups, and maintain customer profiles while balancing truck capacity across the territory. Strong organizational skills and customer focus are essential.

Qualifications

• High school diploma required; 2 years fast-paced customer service experience.
• Logistics or planning experience preferred.
• Familiar with Word, Excel and AS400 (preferred, not required).
• Must communicate clearly under pressure and prioritize fast-paced workloads.

Responsibilities

• Solicit freight from contracted customers.
• Coordinate with Inside Sales and iTech groups to secure loads.
• Enter loads into AS400 system, timely and correctly.
• Schedule pickup appointments with customers for efficient transit.
• Create and maintain customer, shipper and consignee profiles.
• Maintain daily communication with Inside Sales and Regional Sales Reps on truck/load balances.

Skills

Customer service

Attention to detail

Prioritization

Communication under pressure

Education

High school diploma

Tools

AS400

Excel

Word

Job description

Territory Account Manager Summary: This position is within our fast paced Operations department, working closely with contracted customers to secure loads and plan them on our trucks to maximize productivity and profitability.

You might be a great fit if:

• You enjoy a challenging and fast-paced environment
• You're organized and not intimidated by (sometimes lengthy) to-do lists
• You have attention to detail, you're motivated by helping people and making their lives better,
• You can manage and prioritize multiple initiatives at once while still meeting deadlines,
• You deal positively with obstacles and failures in pursuit of challenging goals,
• You're a highly motivated, self-starter and consider yourself a life-long learner

Why Melton?

1. Solicit freight from contracted customers

2. Coordinate with our Inside Sales and iTech groups to secure loads

3. Enter loads into AS400 system, timely and correctly

4. Schedule pickup appointments with customers to ensure most efficient transit

5. Create and maintain customer, shipper and consignee profiles

6. Maintain daily communication with Inside Sales and Regional Sales Reps of truck/load balances

7. Load all available trucks in your territory with minimum downtime

8. Coordinate loads to get drivers home for scheduled time-off

9. Coordinate closely with bordering territory managers to ensure all trucks are loaded and all customer freight is covered each day

10. Provide accurate load instructions and directions to customer shipping locations for our drivers

Qualification Requirements:

Education/Experience: High school diploma and 2 years fast paced customer service experience. Logistics or planning experience preferred.

Special Training: Familiar with Word, Excel and AS400 (preferred, not required)

Special Skills: Must be able to communicate clearly and respectfully under pressure; stay focused on solutions when problems arise; high attention to detail; ability to prioritize work in a fast paced work environment.

Why Melton?

• Top Workplace Award Winner for 8 consecutive years as of 2023
• Employee Owned
• Opportunities for Career Advancement and Growth
• Vibrant Company Culture with Team Events and Incentives
• Health, Dental, and Vision Insurance

Equal Opportunity Employer
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