Territory Account Manager

Cleanslategrp; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation and commission program

Paid training

Comprehensive benefits package

Paid time off and Holidays

Flexible Schedule

Company vehicle and credit card

Provided tools and equipment

Company credit card

PPE provided

Job summary

A leading solutions provider in Charlotte is seeking a dedicated professional to service and maintain dispensing systems. You will build customer relationships, drive account growth, and ensure compliance with health guidelines. The ideal candidate has a mechanical aptitude, experience in customer service and sales, and the ability to thrive in a flexible work environment. Competitive compensation, comprehensive benefits, and opportunities for growth are offered.

Qualifications

• Experience in merchandising, customer service, solution selling, order-taking, and account maintenance.
• Mechanical aptitude with experience in plumbing and electrical troubleshooting.
• Valid driver’s license and acceptable motor vehicle record.
• Availability for on-call rotations, including nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs. and work in confined spaces.

Responsibilities

• Service and maintain dispensing systems to ensure compliance with health guidelines.
• Build and maintain relationships with customer accounts for satisfaction and retention.
• Deliver exceptional customer service and address needs proactively.
• Plan and manage schedule in a flexible work environment.
• Provide exceptional service and resolve technical issues while maintaining relationships.

Skills

Merchandising

Customer service

Solution selling

Order-taking

Account maintenance

Mechanical aptitude

Plumbing

Electrical troubleshooting

Equipment maintenance

Physical ability

on-call rotations

physical ability

Job description

What You Will Do:

Service and Maintenance:
Service dispensing systems to laundry and warewashing equipment, performing routine maintenance and emergency service to ensure customers are meeting local and federal health guidelines.
Apply your mechanical aptitude to install, repair, and maintain warewashing, laundry, and dispensing equipment and systems.
Perform routine and emergency maintenance to ensure customers’ facilities are fully operational and compliant.
Demonstrate and train customers on safe and effective equipment to enhance their operations.

Account Growth:

Inherit a base of established customer accounts and maintain strong relationships to drive customer satisfaction and retention.
Grow sales within your assigned territory by leveraging solution-based selling techniques, promoting additional products, and identifying opportunities to upsell and cross-sell.
Serve as a trusted partner to customers, providing tailored recommendations on advanced cleaning and sanitation programs that meet their needs.

Customer Service and Merchandising:

Serve as the face of Cleanslate, providing recommendations on advance cleaning and sanitation programs.
Deliver exceptional service by proactively addressing customer needs, providing product demonstrations, and resolving technical issues.
Maintain account inventory, track parts usage, and ensure consistent product availability to maximize customer satisfaction.
Build strong, solution-oriented relationships with your customer base to foster trust and long-term partnerships.

Operational Efficiency:

Plan and manage your schedule in a flexible, independent work environment to meet customer demands efficiently.
Provide emergency services via phone or in person as needed, including occasional on-call weekend rotations.

What’s in It for You:

A competitivecompensation and commission programrewarding your efforts on a weekly basis.
Paid trainingthat includes job shadowing, structured field activities, and customized learning to set you up for success.
Comprehensivebenefits package: Health, Dental, Vision, Life Insurance, and 401K.
Paid time off, Paid Holidays and Flexible Schedule opportunity.
Opportunities for growthwithin sales, corporate accounts, or leadership roles.

Company-provided tools to support your success, including:

A decaledcompany vehicle with a gas card and E-ZPass.
Acompany credit card for business use.
PPE and all necessary equipmentto ensure your safety and efficiency.

Thrive in a company withcore valuesthat prioritizegood character, entrepreneurial spirit, positivity, pride and customer experience.Use your skills to make atangible impact on your customers’ businessby providing comprehensive cleaning and sanitizing solutions.
Work in a collaborative environment thatvalues diverse perspectivesandsupportsyourcareer growth.

Key Qualifications:

• Proven experience inmerchandising, customer service, solution selling, order-taking, andaccount maintenance.
• Mechanical aptitude with experience inplumbing, electrical troubleshooting, andequipment maintenance.
• Valid driver’s license and acceptable motor vehicle record.
• Availability for on-call rotations, including nights, weekends, and holidays as needed.
• Physical abilityto lift up to 50 lbs., stand, bend, stoop, and work in confined spaces when required.

• Candidates mustreside within 30 miles of the designated territory.

If you have a passion for customer service, a knack for troubleshooting, and a drive to grow sales while maintaining strong customer relationships, we want to hear from you. Apply today to join our dynamic team!