Terrain Seasonal Sales Associate - Nursery

Terrain; Huntland (TN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical benefits

Employee discounts

PTO

Retirement savings

Job summary

Terrain in Franklin, TN is seeking a Nursery Seasonal Sales Associate to engage customers in home décor and gardening, driving sales while upholding the brand's four promises: welcome, inspire, inform, and appreciate our customers.

You will share product knowledge, assist with new arrivals, and support in-store, curbside, and local delivery. The role requires outdoor work in all weather and flexible hours including nights and weekends.

Qualifications

• Terrain brand fan
• Experience in customer service
• Horticulture understanding
• Willing and able to work outside in all weather conditions
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

• Exceed customer expectations by building lasting relationships through personalized attention and sharing details about events.
• Share product knowledge, new arrivals, and trends to inform and inspire customers’ indoor and outdoor spaces.
• Provide a seamless shopping experience using store systems for efficient customer interactions.

Skills

Terrain brand fan

Experience in customer service

Horticulture understanding

Work outdoors in all weather

Home décor & gardening knowledge

Flexible hours (nights/weekends/hols)

Job description

Location

This position is located at 335 Main Street, Franklin, Tennessee, 37064 United States

Role Summary

A Nursery Seasonal Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Horticulture understanding
• Willing and able to work outside in all weather conditions
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $16.00/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.